Group Reservations Coordinator Hilton Minneapolis at Hilton

Hilton Minneapolis is looking for a Reservations Group Coordinator to join their team!In downtown Minneapolis connected by covered skyways to the Minneapolis Convention Center and the Minnesota Orchestra. Enterprise car rental Nicollet Mall and restaurants are within a few blocks. Target Field is a five-minute drive. Indoor pool and sauna Topgolf Swing Suite Starbucks coffee UPS store and all-day dining.Coordinates group bookings and processes group reservation information in a timely manner following Hilton standards. Processes group reservation information including rooming lists suites resumes and billing requirements. Communicates and verifies information between Meeting Planners and Front Office. Processes reservation request calls as appropriate assists internal and external customers in a polite courteous manner. Provides clerical support and assistance to management.Specifically you will be responsible for: Daily processing of the Delphi bookings from Sales/Catering Entering and handling of multiple reservation types Running weekly group pickup reports CNR/LNR arrivals misc. Revenue reports and distributes to applicable teams Participating in weekly Commercial strategy calls Auditing Delphi and R&I systems to ensure group reservations match in both systems Assisting Sales & Events Front Office Finance and other departments as needed with reservation-related questions Handling incoming phone inquiries with internal and external guests in a friendly manner and promptly providing accurate information regarding availability of rooms rates transportation etc. Performing other administrative duties as needed Hourly Rate: $24/hourEOE/AA/Disabled/VeteransWhat are the benefits of working for Hilton*Hiltonis proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:Go Hilton travel program: 100 nights of discounted travelAccess to your pay when you need it through DailyPayHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certificationsFlexible shifts and days offComprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCareMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement**Available benefits may vary depending upon property-specific terms and conditions of employmentWhat are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:Hospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!#LI-JZ1Required Experience:IC Key Skills Abinitio,Defense,General Employment,Marine Services,Data Analysis,Architecture Employment Type : Full-Time Department / Functional Area: Revenue Management Experience: years Vacancy: 1