Guest Operations Internship, Kennedy Space Center at Delaware North

Job DescriptionThe opportunityDelaware North Parks and Resorts is hiring Guest Operations Interns to join our team at Kennedy Space Center in Merritt Island, Florida. Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North is offering paid internships with opportunities in the fields of Guest Service Operations, Food & Beverage, and Public Programs. Internship dates will be aligned with UCF program requirements.  By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.  Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.Pay $18.00 - $18.00 / hourInformation on our comprehensive benefits package can be found at What we offerEmbark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests. Health, dental, and vision insurance*401 (k) with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly pay12 complimentary tickets and 4 parking passes per year to share with friends and familyAttraction share program with 5 visits per year, with up to 3 guests at discounted rates to popular Florida attractionsRewards and recognition program with cool gifts and merchandiseReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide*Available for eligible team members, part-time team members must earn eligibilityWhat will you do?Attend orientation and intern-specific training, which may include shadowing and meeting with internal stakeholdersLearn by working in crew member positions with on-the-job trainingCollaborate with Managers of assigned departments to develop and implement projects and activitiesSupport space-related activities and projectsParticipate in leadership and project management meetingsResearch emerging technologies, trends, and guest expectationsShadow and assist with special eventsLearn about KSC and NASA’s space exploration programHandle guest relations and VIP experiences in accordance with Delaware North's guest experience standardsMore about youMust be at least 18 years oldBachelor's degree or currently working toward a degree required; hospitality-related degree program preferredStrong written and verbal communication skillsCreative thinker with a passion for guest experienceAbility to work both independently and collaboratively in a fast-paced environmentInterest in the hospitality industry and space exploration, science education, and/or themed entertainmentAbility to meet deadlines and manage project time-linesProficiency in Microsoft Office Suite; familiarity with scheduling or project management tools is a plusA flexible schedule, including weekends, holidays, or evenings as needed, is requiredPhysical requirementsMust be able to lift and carry up to 50 lbs for event setup and supply managementLong-term sitting, standing, walking, bending, reaching, repetitive movement, including working on a desktopIncludes indoor and outdoor work environments in all types of weatherShift detailsDaysEveningsHolidaysWeekendsWho we areThe Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. We offer our team members discounted meals, wellness rewards programs, and a 4-week on-the-job training program. Friends and family perks include up to 12 complimentary tickets with 4 parking passes per year to share. Additionally, team members receive 5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $18.00 - $18.00 / hour