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PM New

Guest Service Agent | HOTEL DU PONT at PM New

PM New Wilmington, DE

Job Description

What Youll DoGreet and assist guests throughout arrival and departureProvide information on hotel services and local attractionsHandle guest requests and resolve issues professionallyProcess payments verify reservations and maintain accuracyCoordinate with other departments to ensure smooth servicePromote amenities to enhance the guest stayWho You AreWarm polished and passionate about hospitalityDetail-oriented with strong communication skillsAble to multitask in a fast-paced settingFront desk experience preferred; Opera a plusFlexible with shifts including weekends and holidaysWhy Youre HereYou understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT you help create experiences guests remember long after their stay.If youd like I can update all previous job descriptions to follow the new under-250-character rule for both sections.Required Experience:Unclear Seniority Key Skills Restaurant Experience,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Cashiering,Food Safety Experience,Guest Relations Experience,Animal Handling,Front Desk,Guest Services,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1

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