Guest Service Associate at Exhibition Hub

Job Position Title: Guest Service Associate

Salary: Hourly

Job Description Summary:

Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts . Responsibilities may include some or all the below responsibilities.

Essential duties and responsibilities:

Maintain effective communication with appropriate managers, customers' and peers

Handle box office when necessary to collect tickets

Assist the retail area with merchandise when needed

Assist with VR preparation

Meet and greet customers in a friendly manner

Answer guest inquiries and assist customers when needed.

Complete any other duties which enhance the guest experience

• Assist in load in/load out tasks.
• Assist in Inventory audit tasks.
• Assist in outdoor and indoor parking-related tasks.

Education and/or Work Experience:
Must be at least 18 years of age

High School graduate or GED

Customer service experience preferred

Skills & Abilities:
The ability to read, speak and effectively understand the English language

Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone

Solving practical problems dealing with a variety of variables

Must possess above average communication skills

Safety conscious

Outgoing and friendly

Willing to actively engage guests

Ability to learn and understand exhibit content in order to be able to answer general guest queries

Commitment to providing the best in customer service

Compensation details: 18 Hourly Wage

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