Health Services Coordinator at Fresno American Indian Health Project

Job DescriptionJob DescriptionPOSITION PURPOSE AND SUMMARY:The Health Services Coordinator is a full-time role that requires someone who shows genuine warmth with patients and has the ability to make them feel comfortable while providing effective and technically competent assistance. The role involves interacting with patients, visitors, guests, employees, and FAIHP clinical providers to ensure smooth communication and patient care. The Health Services Coordinator facilitates the provision of information necessary for patients, clinicians, and other staff, ensuring that all parties have the necessary details to deliver effective services. Additionally, this position is responsible for ensuring a smooth and well-coordinated patient flow by assisting both the front and back offices with tasks such as completing chart abstractions, managing referrals, tracking cases, obtaining authorizations as needed, and filing paperwork. The ideal candidate will have strong organizational skills, the ability to handle multiple tasks simultaneously, and a passion for delivering excellent service to all stakeholders. MINIMUM REQUIREMENTS:EDUCATION: High School Diploma or GED Certification as a Medical Assistant preferred Active CPR Certification EXPERIENCE:Previous experience in a health care setting as a Medical Assistant, Front Office Staff in a medical facility, or Health Care Aid LICENSE/CERTIFICATIONS:Active CA driver’s license (if applicable). Demonstrated good problem-solving skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks with perseverance and patience Clear background check, drug screen, and TB screen. SKILLS:Quickly builds and maintains rapport with patients, providers, and staff of differing backgrounds; team player Flexible: learns to function at all facilities Demonstrates or develops intermediate computer skills Telephone courtesy Customer-service oriented Proficient with modern office practices and procedures, including email A clear background check, a drug screen, COVID-19 vaccinations, and a negative TB test are required for employment.FAIHP offers a robust benefits package that includes: Health Insurance Dental Insurance Vision Life Insurance 403(b) retirement Vacation Sick 16 paid holidays per year