Help Desk Technician at Peraton

ResponsibilitiesPeraton is seeking a Help Desk Technician to join our dynamic thriving team. This program is in support of the United States Coast Guard Academy providing technical assistance to computer users. This position is located on site in New London CT.Day to Day Work Responsibilities may include:Responsible for answering questions or resolving computer problems for clients in person or via telephone or electronicallyProvide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systemsProvide exceptional customer service to both internal/external customersQualificationsBasic Qualifications:Bachelors Degree and 0 years experience or high school diploma/equivalent and 4 years experienceU.S. Citizenship required; must have the ability to obtain a Public Trust clearancePrior Help Desk experience requiredMust have knowledge of Windows/Office 365 applicationsMust have the ability to troublshoot diagnostic issuesNetwork and/or Security certificationsPeraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.Target Salary Range$39000 - $62000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.Required Experience:IC Key Skills user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 39000 - 62000