Host (Part-time) at The Fairmont Hotel

Company DescriptionFairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.Job DescriptionUphold the Fairmont Breakers values and mission statement while performing positional responsibilities.Adhere to company policy and procedures, as stated in the company handbook.Consistently offer professional, friendly and engaging serviceInteract with arriving and departing guestsAnswer the phone using company standards and etiquetteTake, record, and confirm with accuracy restaurant reservations in accordance with the reservation guidelinesUse the Open Table system to input bookings and track Guest progress throughout the meal service periodsUse clear and concise communication with the assistants, servers, bartenders and the managers regarding the needs of the guestsEscort guests to the appropriate table in the dining roomAct as point of contact between guests and leadershipEngage and interact with guests to create a friendly, attentive, and memorable dining experienceTailor guest experienceBe familiar with all menu items and aspects and services of the propertyAssist in cleaning, clearing and setting tablesMaintain cleanliness of the restaurantBe familiar with all food outlets and amenities within the propertyMay assist with inventory and requisition formsBe knowledgeable of general city information as well as hotel historyBe an ambassador for the department, the property and the brandMaintain regular and predictable attendanceOther duties as assignedQualificationsMust have excellent communication skills and be very organizedMust have legible penmanshipMust have calm and warm mannerMust be able to work under pressure and unsupervisedAble to work flexible hours, weekends, and holidaysAdditional InformationWhat is in it for you:Hourly rate: USD $26.00 per hourDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHAccor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.