HIV and SUD Case Manager at Mission Edge

Position Title: HIV/SUD Case ManagerDepartment: Outpatient ServicesReport to: Program ManagerSalary Range: $28.00 to $32.00 per hour based on registration/certification levelType: Full Time Non-ExemptPosition SummaryThe HOPWA Case Manager is responsible for providing comprehensive case management and supportive services to individuals and families living with HIV/AIDS who are or at risk of homelessness. This role involves assessing client needs developing individualized service plans and addressing barriers to housing stability. The Case Manager ensures compliance with HOPWA eligibility requirements while connecting clients to stable housing healthcare and other community resources. The ultimate goal is to support housing stability promote equitable access to services and provide ongoing advocacy and support to enhance clients quality of life.Essential FunctionsProvides support to clients in assessing appropriate housing services; makes referrals to supportive housing services in our community as appropriate and support client in navigating this process; ensures that client interactions are person-centered goal-focused and reflect each clients goal plan.Develops and maintains relationships with internal and external customers and participates in various community housing initiative committees.Assist clients in locating and maintaining appropriate housing navigating landlord relationships and addressing any barriers to long-term housing stability.Answers questions and provides information and resources available to various individuals and organizations relating to HOPWA program and Rental Assistance program activities and related services.Coordinate treatment planning of case management needs with Clinical Director and Program Manager.Advocate with and on behalf of clients needing the services provided by San Diego Homeless Court (fines fees warrants etc.).Link clients to resources that meet basic needs (e.g. dental health job training higher education etc.).Provide crisis intervention as necessary addressing immediate housing or health-related emergencies.Meets and provides follow-up with clients to provide intensive case management services as well as rehabilitation support to monitor their progress of maintaining housing; reviews and monitors client files for appropriate documentation for provision of services and referrals; maintains ongoing contact with all housing clients on a scheduled basis appropriate to their status and needs.Support clients in accessing appropriate medical and psychiatric services.Assist clients with medication needs linking with providers and pharmacies.Empower clients to establish and maintain a secure healthy safe and clean-living environment.Provide support and resources to clients transitioning from residential services to sober living and outpatient services.Resolve interpersonal issues among clients when needed.Report issues that endanger the safety or wellbeing of clients or colleagues to the Program Manager.Attend all internal meetings and complete all trainings as required.Adhere to County and State documentation standards.Develop and maintain professional working relationships with agencies and service providers.Oversee and maintain all confidentiality and privacy standards for client protected health information and other information and materials in accordance with agency policies and procedures and applicable regulations and laws according to HIPAA.Other duties as assigned or necessary to support the program office and/or the agencyMinimum QualificationsPrevious case management experienceKnowledge of the principles and practices relative to case managementKnowledge of social welfare housing and health issues specific to the HIV/AIDS and LGBTQI communitiesCultural competency and humility in working with LGBTQI communitiesCurrent CPR/First Aid Certification (or within 90 days of hire).Excellent computer skills including MS Office SuiteExcellent documentation skillsStrong verbal and written communication skillsAbility to work independently and in a group settingAbility to handle multiple tasks and shifting priorities within an outpatient settingAbility to work productively in a fast-paced environmentAbility to take direction from the Program ManagerExcellent time management skillsAbility to complete tasks in a timely manner according to program requirementsAbility to meet documentation deadlines according to state county and program needsValid drivers license and reliable transportationSuccessful completion of a criminal background checkPreferred Qualifications 3 to 5 years serving clients in a human service settingBachelors degree in Human Service or related fieldPrevious intake experience in an AOD outpatient or residential settingActive registration through CCAPP CAADE or CADTPEnsure timely renewal of registrationCase Management experience for a Medi-Cal funded programExperience with Alleva or other forms of electronic health recordsExperience with Optum SUDPOH county forms used for AOD documentationWritten and spoken bilingual fluency in Spanish and EnglishEnvironmental Factors and Conditions/Physical RequirementsRegularly lift 15 pounds and occasionally up to 50 poundsBenefits PackageStepping Stone is proud to offer a generous benefits package for full-time employees representing the potential additional $10000 on average per full-time employee above base pay including but not limited to:Health Premiums company paid including Acupuncture and ChiropracticDental & Vision company paidFlexible Spending Accounts (Health Care & Dependent Care)Generous paid time off sick & vacationEmployee Assistance Program403(b) Retirement Employer Match up to 5%15 Paid Holidays including floating holidaysLife/AD&D Insurance company paidLong Term Disability Insurance company paidRequired Experience:Manager Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Hourly Experience: years Vacancy: 1 Hourly Salary Salary: 28 - 32