Homeowner Lounge Attendant at Stratton Mountain

Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT

Seasonal
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

Homeowner Lounge Attendants monitor and attend to the Homeowner Lounge and ensure a friendly, clean, and private environment for our Homeowners to rest, eat, and socialize during the day if desired. This is a part-time seasonal position, compensated at $20.00/hour.

ESSENTIAL DUTIES

• Extend a warm and friendly greeting to all arriving and departing guests/owners
• Maintain cleanliness in the dining/lounge area, including clearing and cleaning tables, and restocking supplies
• Follow hygiene standards
• Take out garbage
• Answer general inquiries about ski conditions, activities, local amenities, etc.
• Build rapport with guests through a friendly and attentive demeanor
• Actively listen to the members' needs, anticipate their requests, and create a welcoming atmosphere
• Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Previous customer service experience
• Flexible work schedule which may include early mornings, weekends, holidays
• Ability to stand for long periods, lift heavy objects, and work in a fast-paced environment

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer Required

Preferred

Job Industries

• Hotel & Hospitality