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Hotel Housekeeping Coordinator (55085) at Treasure Island Resort & Casino

Treasure Island Resort & Casino No longer available $17+/hour

Job Description

Pay Rate: $17.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday

SUMMARY:

To provide day to day coordination of events within the housekeeping department, while maintaining a high level of guest service as described in your department's guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Advise Supervisors and Room Inspectors of room vacancies
  • Track and follow up on performance reviews, counselings and attendance logs
  • Track and follow-up on lost and found items
  • Perform general office duties, including but not limited to sorting / distributing mail, answering incoming calls, following up with the messaging system, and maintaining the filing system
  • Perform housekeeping duties, including but not limited to, ordering supplies, organizing closets, performing monthly room inspections, completing payroll and incentive reports, maintaining monthly linen and supply inventory, maintaining the GEMS system/service calls, and maintaining shift reports as needed.
  • Maintain all training, training materials and policy and procedure manuals
  • Communicate effectively and timely with supervisors and managers as necessary.
  • Assist other staff with daily tasks, including cleaning hotel rooms, as needed

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:
  • High School Diploma/GED or equivalent experience
  • 1 year office administration experience
  • Proven knowledge of office equipment and practices
  • Proven phone skills

Skills

Required:
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
  • Excellent written, verbal and interpersonal communication skills
  • Excellent problem solving skills
  • Proven to accurately type 40 WPM
  • Strong conflict resolution skills

Abilities

Required:
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to remain focused for extended periods of time
  • Ability to answer a multi-line phone system in a professional and courteous manner

REQUIRED TRAINING
  • Treasure Island guest service training
  • Any position-related training as determined by department manager

PHYSICAL DEMANDS
  • Must be able to walk, stand or sit for long periods throughout the day
  • Must have a good sense of balance, and be able to bend and kneel and stoop
  • Must be able to reach and twist routinely
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift up to 25 pounds occasionally
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination

WORKING ENVIRONMENT
  • Work is performed in the laundry area, which includes exposure to cleaning chemicals and fumes, cigarette fumes and extreme heat; May have to go onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Extensive computer use
  • Occasionally overtime may be required
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact

$35k is below typical pay for First-Line Supervisors of Housekeeping and Janitorial Workers nationally

National salary averages
$35k
↓ 26% vs typical mid-level
Entry
Mid
Senior
This job
$34k Market range (10th-90th percentile) $74k

You may have room to negotiate or find better offers elsewhere.

Strong candidate leverage

Strong hiring activity gives you options. Use competing offers strategically.

Hiring leverage
Candidate-favored
Wage leverage
Balanced
Mobility
High mobility
Durability
Mostly durable

Why this market feels harder than it looks

This market is hiring aggressively, but most openings are backfilling churn, not expansion and many compete as freelancers. Employers are filling roles, but not bidding wages up.

Who this leverage applies to

Stronger for: Senior candidates with options, Remote-capable workers

Where to negotiate

Base salary
Sign-on bonus
Title / level
Remote flexibility
Scope & responsibility
Start date / PTO

Likely Possible Unlikely

Watch out for

33% self-employed: Traditional full-time roles may be scarcer.

Don't let hiring headlines mislead you—focus on concrete offers.

Does this path compound?

Job Growth →
High churn
Growth, flat pay
🚀 Compound
Growth + pay upside
⚠️ Plateau
Limited growth
Specialize
Experts earn more
Pay Upside →
Stable but flat

Steady work, but limited growth in both jobs and pay.

+3%
10yr growth
Most openings come from retirements and turnover, not new positions.
33% work independently—freelance or consulting is viable.
Typical: High school diploma or equivalent

Openings come from turnover, not new growth. Differentiate to advance.

Labor data: BLS 2024