Hourly Pooled Student Financial Services Representative at University of Wyoming

DescriptionJoin Our Campus Community!Thank you for your interest in joining the University of community thrives on the contributions of talented and driven individuals who share in our mission vision and values. If your expertise and experience align with the goals of our institution we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!At the University of Wyoming we are committed to creating a supportive and enriching workplace.JOB TITLE:Student Financial Services Representative JOB PURPOSE:Provide front counter customer service support for Student Financial Services ESSENTIAL DUTIES AND RESPONSIBILITIES:Staff the front counter and assist visitors in person by phone and via email. Monitor shared email inboxes and respond promptly or route inquiries to appropriate staff. Represent the office at orientations workshops resource fairs and other outreach events. Discuss financial topics with students and families in a clear professional and supportive manner. Serve as a peer counselor to help improve financial literacy across campus. Provide general office support as needed.COMPETENCIES:Ability to learn Attention to detail Consistency Initiative Service orientation Teamwork SensitivityMINIMUM QUALIFICATIONS: Be a student on UWs main campus who can work 15-20 hours per week during the academic year. Summer hours will be available if interested. Have strong communication and customer service skills Be comfortable discussing financial topics and learning new information Be professional reliable and detail-oriented Work independently and as part of a team Be familiar with Microsoft Office Suite (especially Outlook and Excel)DESIRED QUALIFICATIONS:Prefer candidates have some office-related and customer service experience but will consider other experienceREQUIRED APPLICATION MATERIALS:Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:ResumeContact information for two references (prefer work-related)Due to a current system limitation you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete we recommend you put all of your application materials into one file with your cover letter. However if youre experiencing any issues in doing so please send any additional application materials to recruit@ and a recruiter will manually add them to your application packet. To help us process your application more efficiently please include the 6-digit job ID number (located at the bottom of the job posting) in your email.WORK LOCATION:On-campus: This position provides vital support to campus customers and the successful candidate must be available to work on campus.HIRING STATEMENT/EEO:All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected compliancewith the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position please contact us at or emailjobapps@.ABOUT LARAMIE:The University of Wyoming is located in Laramie a charming town of 30000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university helping to make it a leader in academics research and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.Located in a high mountain valley near the Colorado border Laramie offers both outstanding recreational opportunities and close proximity to Colorados Front Range and the metropolitan Denver area. Laramies beautiful mountain landscape offers outdoor enjoyment in all seasons with over 300 days of sunshine annually. For more information about the region please visit Experience:Unclear Seniority Key Skills Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce Employment Type : Part-Time Experience: years Vacancy: 1