Hourly Shift Manager at Chicken Salad Chick - 02

Job DescriptionJob DescriptionEssential ResponsibilitiesAssist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen.Train and counsel hourly team members who work during Team Leader’s shift.Guarantee highest level of hospitality and service to all guests at all times.Coach hourly team members during their shift as needed.Ensure compliance with all personnel records, team member schedules and reports.Prepare and maintain administrative and financial records as directed by the General Manager.Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.Ensure that hours of operation for the restaurant are maintained during their shift.Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean.Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations.Required Knowledge, Skills and AbilitiesAbility to work in a fast-paced environmentAbility to clearly and professionally communicate with team members and guestsAbility to multitaskExcellent attendance and punctuality; reliabilityReliable transportation to and from workSuccessfully complete formal Shift Leader classes provided by the Corporate Training DepartmentEducation and ExperiencePrevious restaurant and/or retail experience a plusPhysical DemandsExert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objectsMust be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workdayMust be able to work and perform all duties at any station in the kitchen, service area, or register.Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.