Front Desk Agent at Travelodge Missouri Valley

Front Desk AgentHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services each customized to fit our clients unique needs. HMCs core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity honesty and open communication.When choosing to work for a company HMC should be your first choice due to a well-deserved record of Honesty Professionalism Experience Innovation Flexibility Customer Service and most importantly Results.HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.We are currently searching for aFront Desk Agentfor the TRAVELODGE/PENNYS DINER in MISSOURI VALLEY IA. (HIRING FOR FULL AND PART TIME)Why Work With UsIts a fun company to work for!We recognize efforts and reward resultsGreat benefits package including industry leading 401KPromotional opportunities with a growing companyResponsibilitiesGreet guests and manage check-ins and check-outsHandle reservations cancellations and room assignmentsAssist guests with questions directions and local recommendationsAddress and resolve guest concerns professionallyMaintain accurate guest records and room key inventorySupport front desk operations as neededRequirements:Experience with an IHG branded hotel highly desiredBe able to manage time effectively complete required tasks on timeKnowledge of and ability to operate computer equipment and the reservations system.Education & Experience:High School diploma or equivalent requiredStable work history requiredStrong understand of Microsoft Office products (Excel Word Outlook)Need to be a team player if you like to work on an island by yourself this wont be a good fit for you!Must be able to convey information and ideas clearlyMust maintain composure and objectivity under pressureMust be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessaryMust be effective at listening to understanding clarifying and resolving the concerns and issues raised by guestsHMC is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Required Experience:Unclear Seniority Key Skills Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1