Housekeeping Coordinator at Zepf

Zepf Center has been serving the Lucas County community for 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

General Summary:

The Housekeeping Coordinator is responsible for overseeing daily housekeeping operations to ensure a clean, safe, and well-maintained environment of Zepf Center property for staff, clients, and visitors. This role supervises housekeeping staff, manages schedules, ensures compliance with health and safety standards, and supports a culture of accountability and excellence. By the very nature of housekeeping, this individual must be a flexible and independent worker to work alongside housekeeping staff. The Housekeeping Coordinator must be resourceful and highly responsive in addressing any housekeeping concerns that is brought to the attention of the Department Director or is discovered by any other employee. On-call responsiveness may be required in case of emergencies. May require evening, weekend, or on-call availability.

Essential Duties and Responsibilities:

Operations Management:

- Oversee daily cleaning and sanitation of all facilities

- This position will train housekeeping staff to meet cleaning standard established by Zepf Center Management

- Ensure adherence to established cleaning protocols and quality standards

- Conduct routine inspections of facilities to ensure cleanliness and safety

- Respond to urgent custodial needs, spills, or facility issues

Compliance & Safety:

- Ensure compliance with OSHA, health department, and organizational safety standards

- Maintain proper handling, storage, and use of cleaning chemicals and equipment

- Promote infection control practices, especially in healthcare or behavioral health settings

- Maintain Safety Data Sheets (SDS) and ensure staff training

Inventory & Equipment:

- Monitor and maintain inventory of custodial supplies and equipment

- Order supplies as needed and manage budget responsibly

- Ensure proper maintenance and repair of custodial equipment

Communication & Coordination

- Collaborate with leadership, clinical teams, and other departments to meet facility needs

- Communicate effectively regarding facility concerns, priorities, and updates

- Support special projects such as deep cleaning, moves, or event setup

Quality Assurance

- Develop and implement quality control measures

- Track and report on performance metrics and improvement initiatives

- Ensure high standards of cleanliness that support organizational reputation and client care

Supervisory Responsibilities:

Serving the Zepf Center in Management is a privilege. You represent the agency in a high level, and responsibly direct staff and policy. You are a constant example for our agency motto: Hope Begins Here.

- Supervise, train, and evaluate custodial staff

- Model task completion and role responsibilities along side other housekeeping employees

- Develop and manage staff schedules, assignments, and coverage

- Provide coaching, performance feedback, and corrective action when needed

- Foster a positive, team-oriented work environment

Specific/Individual Competencies:

- Strong leadership and team management skills

- Safety Awareness

        -Knowledge of cleaning techniques, chemicals, and equipment

        -Understanding of safety regulations and infection control practices

- Ability to prioritize tasks and manage multiple responsibilities with accountability

- Keen attention to detail displaying integrity and quality

- Strong communication and problem-solving skills

- Basic computer skills (email, scheduling systems, inventory tracking)

Organizational Competencies:

- Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures.

- Integrate Sanctuary principles and language into working environment

- Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.

- Demonstrate consistent professionalism.

- Demonstrate teamwork.

- Abide by the agencies and/or professional code of ethics.

- Strives to improve own and agency operations and processes

- Incorporates CQI techniques into daily work activities.

- Participates on CQI process teams and/or supports CQI initiatives

Position Qualifications:

- High school diploma or equivalent required

- 3–5 years of custodial or facilities experience required

- 1–2 years of supervisory or leadership experience preferred

- Experience in healthcare, behavioral health, or institutional settings preferred

- Ability to frequently walk, stand, bend, and lift up to 50 lbs

- Exposure to cleaning chemicals and varying environmental conditions

This is a full-time position - excellent wage, benefits, and retirement plan available.

EOE/M/F/H/V

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