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Housekeeping Supervisor PM at Enchantment Resort
Enchantment Resort
Phoenix, AZ
Manufacturing
Posted 3 days ago
Job Description
Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you!At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!How you will enjoy your day:Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.W ork Performed :Complete assignment sheet for turndown staffConduct evening line up meeting with staff prior to start of work in absence of a managerEnsure public areas at Enchantment and Mii amo are coveredInspect lobby areas and pool areas to ensure assignments are being completedEnsure employee restrooms are cleaned and maintainedHandle guest calls and requests in a professional manner and promptlyMaintain constant communication with Guest Services and Engineering as necessary to service guestsEnsure laundry staff is following proper proceduresClean and store equipment properlyFollow training guidelines for new staff members and ensure all properly trainedComplete inspection forms daily and follow up with staff as necessaryEnsure lost and found procedures are followed to submit items to SecurityEnsure uniform standards are followedOther duties as assigned S upervision Exercised : Turndown StaffSupervision Received : Housekeeping ManagersResponsibility & Authority :Ensure all assigned areas are maintained and serviced to high level standardsFollow safety-first policy in work areas, equipment and chemicalsDiscipline staff members when necessary Minimum Requirements :High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.Physical Requirements :10% Sitting90% walking, standing and bendingLifting/Carrying up to 50 lbs.Hearing and Manual dexterityDistance vision 1-3 feetUse of cleaning solutionsAbility to work in all types of weather conditionsAbility to drive golf cart
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