Human Services Specialist - Interactions and Skill Building Program at Lutheran Social Services of WI & Upper MI

Position Overview

• Title: Human Service Specialist - Interactions & Skill Building Team
• Schedule: Part-time, 32 hours/week (Thursday-Sunday)
• Location: Eau Claire, WI & surrounding counties (remote option for documentation/admin tasks)
• Focus: Supervised visitation for children in out-of-home placement + parent education

Key Responsibilities

• Provide supervised visits in office, client homes, or community settings
• Deliver parent education and psychoeducation (mental health, substance use, parenting)
• Participate in recovery teams and provide feedback on service delivery
• Promote client independence using trauma-informed, family-centered approaches
• Collaborate with service teams and supervisors to determine interventions
• Maintain accurate documentation and client records
• Testify in legal proceedings when required
• Attend staff development, supervision, and team meetings
• Flexible scheduling including evenings/weekends based on client needs

Qualifications

• Education: High School diploma or GED equivalency is required.
• Experience: One (1) year of work in a human service's related position.
• Licenses: Valid driver's license + reliable transportation (MVR check required)
• Skills:
  • Strong communication and documentation abilities
  • Knowledge of counseling, casework, human behavior, and community resources
  • Computer proficiency (electronic health records, email, training systems)

Agency Expectations

• Comply with regulations, policies, and procedures
• Treat clients with dignity across diverse backgrounds
• Support LSS mission, vision, and values
• Use evidence-based practices approved by the agency

Perks & Benefits

• Medical, dental, vision insurance
• Flexible spending accounts (health & dependent care)
• Mileage reimbursement
• Paid time off + 10 paid holidays
• 403B retirement contributions
• Annual raises prioritized
• Employee Assistance Program
• Service awards & recognition

Work Environment

• Community-based role (home, office, outdoors)
• Requires daily travel
• Moderate noise level, occasional crisis situations requiring calm response

This role is ideal for someone passionate about supporting families, promoting independence, and working directly with children and parents in challenging circumstances.

Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).