HVAC Installer I at Service Experts

Position Title: Installer (Residential/Light Commercial)Reports To: Field Supervisor or General ManagerStatus:Full-time Regular positionCategory: InstallationLocation Name: Roanoke Service Experts Heating and AirLocation Address: 1250 Intervale Drive Salem VA 24153Join the team of experts and realize your true potential!Why You Should Join the Service Experts TeamOur team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!What Do We Offer You as a Service Experts EmployeeService Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers including incentive and bonus opportunities (depending on the position)Our Top Technicians earn over$90000Generous PTO provided24 paid days off within your first year of employment (vacation personal holidays & national holidays)29 paid days off after your 2ndyear of employmentReady to get out of your work truck We have ampleadvancementandcareer-growth opportunitiesavailable across the U.S.Hold on to your more of your paycheck with Company-sponsoredMedical DentalandVision Insurance programsCompany-provided smartphonetabletuniform plan andtool replacementprogramWell make you better at what you do with our internalTraining AcademyBest-in-class401(k) Retirement Savings Planwith attractivecompany matchingcontributionsCompany-paid employee Life Insurancewith options for YOU and your Family!Short-termandLong-term disabilityinsurance options that will protect you and your family if you are unable to workSupplemental benefit programssuch as:Legal advice pet insurance and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating Air Conditioning & Plumbing!Position Summary:Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions resolves problems and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to install HVAC equipment and accessories in the customers homeInstalls heating air conditioning ventilation and refrigeration equipment as well as accessories in accordance with company requirements and manufacture specifications. As needed performs limited diagnostics.Designs fabricates and installs various ducts and duct fittings as requiredPerforms start-ups on air conditioning and heating systems and other componentsDelivers excellent customer service and sustains high levels of customer satisfactionPromotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.Responsible for delivery and removal of equipment needed to complete the installation workEnsures company property vehicles and tools are being properly used maintained and accounted forCompletes all paperwork in a neat accurate thorough and timely manner. Collects payment from customerRepresents the company professionally honestly and ethically in all business matters and concernsResponsible for keeping installation vehicles clean and neat both inside and outside in keeping with the companys professional imageFollows standard procedures and process ensures that the company vehicle is properly stocked returns defective warranty parts to branch and orders/replenishes vehicle stock as neededPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective any safety guards devices or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devices or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives teams or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposure that could cause accidentsDoes not perform acts that may endanger the safety or well-being of othersDoes not engage in any pranks contests or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 2 to 5 years experience in HVAC with technical training certification requiredMust possess all valid licensing or certification as required by federal state provincial or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredKnowledge of the fundamentals of the operational functionality of heating air conditioning and ventilation equipment as well as related accessoriesProficient at installing heating air conditioning ventilation and refrigeration equipment as well as related accessories successfully and without supervisionKnowledge of the layout and installation requirements of duct work and duct fittingsProficient mechanical aptitude and the ability to operate all necessary tools and equipmentProficient and able to operate all necessary tools and equipment (including operation of a company vehicle) to perform various installation projectsBasic skills in reading wiring diagrams and troubleshooting problems with electrical refrigerant and duct systems on HVAC equipmentEffective communication skills to communicate with customers and resolve customer issues complaints or concerns Effective and efficient time-management and organizational skillsValid drivers license with acceptable driving recordAvailable to work flexible hours and on-call shifts as neededAbility to stand and walk and to climb ladders and attic stairs and to maneuver in attics basements and crawl spaces to access HVAC units. Ability to continually climb balance stoop kneel crouch and/or crawlAbility to work in a variety of environmental conditions including but not limited to the following: hot cold outdoor indoor dry humid slippery surfaces heights and congested areasAbility to safely climb 300lb load capacity rated ladders with a 30lb tool beltNatural or corrected vision to see and focus for close distance peripheral vision with normal depth perceptionAbility to lift up to 75 pounds and ability to lift and carry items weighing up to 50 poundsService Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email Key Skills Digital Electronics,IDS,Academics,CAD,Irrigation,Art Employment Type : Full Time Experience: years Vacancy: 1