HVAC Lead Installer at BAEHR Heating & Air Conditioning

Job Description Job Description

Position Summary:

We are seeking a highly skilled and energetic HVAC Lead Installer to join our dynamic team. In this pivotal role, you will lead the installation, service, and maintenance of heating, ventilation, air conditioning (HVAC), refrigeration, and related mechanical systems. Your expertise will ensure that each project is completed efficiently, safely, and to the highest standards. As a leader on the job site, you will coordinate with team members, troubleshoot complex systems, and uphold our commitment to delivering exceptional service to clients. This position offers an exciting opportunity to showcase your technical prowess while guiding projects from start to finish in a fast-paced environment.

Duties and Responsibilities:

• Adhere to the company's set of Core Values.
• Oversee and run all scheduled install calls on time from start to finish.
• Diagnose and repair HVAC system malfunctions; replacing as needed.
• Fill in as needed and perform start up procedures including ensuring proper installation according to manufacturer's specifications and local building codes.
• Stay updated on industry trends and emerging technologies.
• Ensure timely and high-quality service delivery to customers.
• Foster a positive and collaborative work environment.
• Maintain accurate records of services performed, parts used, sales made and time spent on each job.
• Must be able to operate and utilize BAEHR Heating and Air's Service Titan Mobile System.
• Interact with customers professionally and courteously.
• Explain technical issues and solutions in clear and understandable language.
• Provide accurate estimates for repairs and installations.
• Adhere to company policies and procedures.

Supervisory Responsibilities:

There are no supervisory responsibilities for this position.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities.

• Ability to read and interpret technical diagrams and blueprints.
• Proficient in using diagnostic tools and HVAC software.
• Ability to remain patient and exercise problem-solving skills.

Knowledge:

• Knowledge of plumbing, electrical, and carpentry skills.
• Strong knowledge of HVAC systems, electrical systems and components.

Education/Experience:

High School Diploma or equivalent.

3-5 years of lead installation required

Technical school certification in HVAC technology preferred

Valid HVAC Technician certification, EPA 608 preferred (training provided if needed).

Experience with Service Titan preferred.

Competencies:

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Action Oriented: Taking on new opportunities and touching challenges with a sense of urgency, high energy, and enthusiasm.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Drives Results: Consistently achieving results, even under tough circumstances.

Physical Demands and Work Environment:

Requires the ability to stand, sit, bend, climb, and work in confined spaces as necessary.

• Must be able to maneuver heavy loads (50+ pounds).
• Requires ability to operate in and handle mid to high stress situations.
• Requires the ability to travel to multiple locations within your territory.
• Maintain a clean driving record & keep a valid driver's license.

Commitment to Training:

Daily Sales Training.

Weekly Service and Sales Trainings.

Utilize Vendor Training Programs.

Company Description We provide a 10x culture including sales training, installation and service training with the goal of providing the best HVAC services within 100 miles. Please come work for our amazing company and help us grow.
We provide top pay in our area with amazing commissions and bonuses. Company Description We provide a 10x culture including sales training, installation and service training with the goal of providing the best HVAC services within 100 miles. Please come work for our amazing company and help us grow. We provide top pay in our area with amazing commissions and bonuses.