HVAC Office Manager at Hoffman Cooling and Heating Inc

Job Description Job Description About the Role: Hoffman Cooling and Heating Inc. is looking for a dependable and motivated HVAC Office Manager to join our growing team in Los Angeles, CA. We're a hands-on, fast-moving company that values people who are organized, take initiative, and genuinely enjoy helping customers. In this role, you'll be a key part of our day-to-day operations-keeping things running smoothly while supporting both our team and our customers. We offer plenty of room to grow, with the opportunity for this position to develop into a full-time role as the company continues to expand.
Responsibilities:

• Oversee daily office operations and ensure efficient workflow.
• Manage scheduling and dispatching of HVAC technicians for service calls.
• Maintain accurate records of customer interactions and service agreements.
• Coordinate with suppliers and vendors for equipment and inventory.
• Provide exceptional customer support and resolve client inquiries.
• Assist with billing, payments, and job tracking

Requirements:

• Housecall Pro experience is a must.
• Experience as an office manager or in a similar administrative role preferred.
• Knowledge of HVAC systems and industry practices preferred.
• Excellent organizational and multitasking skills.
• Proficiency in office software and scheduling tools.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Customer-focused attitude with problem-solving skills.

About Us: Hoffman Cooling and Heating Inc has been serving the Los Angeles community for 45 years, providing top-notch HVAC solutions. Our commitment to quality service and customer satisfaction has earned us a loyal client base, and our supportive work environment makes us a great place for employees to grow and thrive.