HVAC Service Manager at S3

Job Description Job Description

We're currently seeking a HVAC Service manager for work mainly in the Dunn, Lillington area.

Main duties:
-Leading technicians, ensuring efficient installation, maintenance, and repair of HVAC systems while driving customer satisfaction and profitability.
-Scheduling, dispatching, quality control, inventory, quoting jobs, and training staff on new tech/safety.
-Managing budgets, and serving as a liaison between technicians, customers, and management for all service operations.

Key Responsibilities:
-Team Leadership: Recruit, train, mentor, and supervise HVAC technicians; conduct performance reviews, set goals, and ensure ongoing skill development.
-Operations Management: Schedule and dispatch service calls, manage workload, and ensure timely completion of jobs.
-Customer Relations: Serve as a primary contact for clients, provide project updates, handle complaints, and build customer loyalty.
-Technical Oversight: Provide technical guidance, troubleshoot complex issues, review work for quality and safety, and ensure compliance with standards.
-Financial & Administrative: Prepare quotes, manage budgets, approve timesheets, track inventory, and oversee billing processes.
-Safety & Compliance: Enforce safety protocols and ensure all technicians hold current licenses and certifications.

Please reply with a good number to contact you about the opportunity.

Company Description Well established mechanical contractor that services anywhere from Raleigh down to Fayetteville. Company Description Well established mechanical contractor that services anywhere from Raleigh down to Fayetteville.