HVAC Service Technician at Reding Inc

Job Description Job Description Join the Reding Family. At Reding we're more than a HVAC company, we're a team that believes in serving people, taking care of each other, and building something bigger than ourselves. We're looking for motivated, team oriented plumbers who take pride in their work, care about people, and want to be part of a company where culture matters just as much as craftsmanship.

What you'll do In this role, you will diagnose and repair heating and cooling systems while guiding customers toward confident, well-informed purchasing decisions.

Key Responsibilities

• Perform in home HVAC service calls and equipment diagnostics.
• Build strong customer connections to recommend appropriate products and services.
• Ask questions to accurately troubleshoot system issues.
• Educate customers on equipment repairs and options, financing, and maintenance plans, build connection.
• Represent Team Reding with professionalism and expertise to earn referrals and repeat business.
• Work directly with customer service and dispatch to support success and fluid day to day work.
• Maintain a clean, organized work vehicle, job site, and properly stocked truck.
• Actively participate in training sessions and team meetings.
• Mentor and train apprentices to ensure efficient, precise repairs.
• Complete all job tasks accurately and on time, including job descriptions, invoicing/closeout, job photos, and related documentation

What We're Looking For

We care just as much about character and attitude as we do experience. The Right Person Will Be:

• Positive and team-oriented
• Reliable and hardworking
• Honest and accountable
• Coachable and eager to learn
• Comfortable communicating with customers
• Motivated to grow personally and professionally
• Someone who takes pride in doing quality work
• where necessary. Protect customer's home from damage while working and leave customer's home cleaner than when arrived.

Desired Skills & Experience

• Familiarity with local HVAC codes and the ability to apply them in the field. Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
• Proven experience working with heating and cooling systems.
• Highschool diploma/GED
• Clean, safe driving record.
• Strong organizational skills with excellent follow through.
• Clear, effective verbal and written communication skills.
• High integrity, strong social skills, and the ability to build solid customer relationships.
• A drive for continuous improvement and growth.
• Outgoing personality that thrives in a fast-paced, goal-oriented environment.
• Self-motivated, adaptable, and always positive.
• 1-3 years of experience preferred.

Our Core Values

• Desire to Succeed: We bring energy, ambition, and a winning mindset to every job, always striving to deliver the best results for our customers and team.
• Caring: We treat customers, coworkers, and homes with respect, compassion, and attention to detail because people always come first.
• Integrity: We do the right thing even when no one is watching.
• Honesty: We believe in clear communication, fair recommendations, and straightforward service you can trust.
• A Little Special: We celebrate individuality and encourage every team member to bring their unique strengths, ideas, and personality into everything we do.