HVAC Service Technician at The Austin Air Company

Job Description Job Description

We are looking for a technically skilled service technician to travel to our customers' homes or businesses to perform equipment and machine repairs. The service technician's responsibilities include traveling to customers' locations, remotely accessing equipment, and performing routine maintenance. The service technician will install and test products and provide customers with instructions on the proper usage of the product.

To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools, and you should be physically fit to lift heavy equipment.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
• Using diagnostic tools to identify issues and evaluating the available information.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Servicing home-based equipment, such as heating and cooling.
• Promoting the company's services.
• Maintaining your technical and mechanical skills.
• Diagnosing and replacing faulty capacitors, motors, controls, and compressors.

Service Technician Requirements:

• 2+ years of Residential HVAC experience.
• EPA Certified
• The ability to work independently.
• Managing overtime on service calls with patience and not rushing the job.
• The ability to diagnose and solve problems based on customers' non-technical descriptions.
• Strong working knowledge of equipment and tools used in the industry.

Company Description Welcome to The Austin Air Company, a leader in the construction and HVAC industry known for high-quality projects, volume capability, and sustainable practices. Since 2015, we've successfully completed projects in residential, commercial and refrigeration settings, even surpassing 15,000 New HVAC installs since! The Austin Air Company is not just about buildings; it's about building a future for our employees and community. Company Description Welcome to The Austin Air Company, a leader in the construction and HVAC industry known for high-quality projects, volume capability, and sustainable practices. Since 2015, we've successfully completed projects in residential, commercial and refrigeration settings, even surpassing 15,000 New HVAC installs since! The Austin Air Company is not just about buildings; it's about building a future for our employees and community.