HVAC Truck Based Service Manager at Johnson Controls

Build your best future with the Johnson Controls teamAs a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!What we offerCompetitive salary Paid vacation/holidays/sick time- 15 days of vacation first yearComprehensive benefits package including 401K medical dental and vision care - Available day oneEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us out!: you will doResponsible for Service customer account Leadership including Labor and Material growth and execution of the Service business for the teams customer base. Drives profitability & productivity of the team. Manages customer relationship development and happiness. Responsible for employee development and retention and for safety program compliance.How you will do itSets and monitors goals for customer account gross margin delivery and profitability including planned Services Agreements and Labor & Materials (L&M) work.Drives L&M growth through Technicians and Team Leads.Leads the execution efforts of assigned Service business to include warranty-related customer issues.Responsible for procuring and mainlining fleet and tools inventory.Ensures consistency of delivery systems through supervision and audits of Technicians Customer Service Agent and others who are part of the service delivery process.Reviews and approves all L&M quotations.Responsible for budgeting forecasting accounts payables/receivables.Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs hiring training and transitioning new employees as well as the day-to-day performance of the service team conducts formal performance reviews and all related issues.Accountable for safety performance and program compliance.What we look forTechnical school training or equivalent experience in HVAC or building controls industry.Three or more years of management experience in a similar service deliverable environment.Strong ability to prioritize work activities for the team scheduling and lead a diverse team.Strong interpersonal customer service negotiating skills.Demonstrated competence in writing and verbal communication skills.Basic financial accounting experience.Demonstrated proficiency in MS office products and basic Windows environment.PreferredDiploma in Electronic or Mechanical Systems.Two years prior experience in the HVAC or building controls industry.Five plus years in a service management role directing a similar service deliverable team.HIRING SALARY RANGE: $ (Salary to be determined by theeducation experience knowledge skills and abilities of theapplicant internal equity location and alignment with marketdata.) This position includes a competitive benefits package. Fordetails please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.Required Experience:Manager Key Skills Document Controlling,Internship,Accomodation,Facilities Management,Fire Fighting,AC Maintenance Employment Type : Full-Time Experience: years Vacancy: 1