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RR Donnelley

Hybrid Administrative Associate (M-F, 5pm-130am) at RR Donnelley

RR Donnelley Wheeling, IL

Job Description

Williams Lea is hiring for an Administrative Associate for our Wheeling WV office to work Monday to Friday 5:00 pm to 1:30 am!The Administrative Associate provides a variety of administrative support functions to a site office and/or client which may include tasks such as expense reports time entry invoice entry calendar and phone management and opening client matters. (* denotes an essential function)*Perform work in administrative support including but not limited to answering phone lines providing customer service editing/transcribing documents data entry for expenses/time/invoices/other creating reservations/scheduling (meetings conference rooms A/V hospitality travel concierge)*Oversight for confidential company information including but not limited to corporate credit card information P-cards employee and client distribution lists prospective and current employee information etc.*Utilize appropriate logs and/or tracking software for all administrative support work*Ensure that job tickets are properly filled out before beginning work*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle*Communicate with team members lead supervisor or client on job or deadline issues*Meet contracted deadlines for accepting completing and delivering all work*Troubleshoot basic equipment problems*Interact with clients over the phone via video or electronicallyPrioritize workflowPerforms Quality Assurance on own work and work of othersAnswer telephone emails and place service calls when neededAdhere to Williams Lea policies in addition to client site policiesUse equipment and supplies in a cost-efficient mannerQualifications : High school diploma or equivalent educationMinimum (1) year administrative support experience in a professional organization preferably in the legal or banking industry.  Formal education and/or training may be considered in lieu of experience.Skilled in the use MS Office software (Word Excel PowerPoint); strong keyboarding and typing skills. Basic knowledge of Microsoft Office suiteFamiliar with other software programs for providing administrative support Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results. Excellent organizational skillsAbility to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or highly confidential documents and information with professionalism and discretionAbility to exercise good judgment to make decisions that conform to business needs and policyGood problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast-paced environmentAbility to communicate professionally both verbally and in writingDemonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functionsMust be self-motivated with a positive attitudeProven customer service skills are required to create maintain and enhance customer relationshipsAdditional Information : The salary for this role at the noted Williams Lea by RRD location is $16.50 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.#GOCAll employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.RRD is an Equal Opportunity Employer including disability/veteransRemote Work : NoEmployment Type : Full-time Key Skills Business Intelligence,Car Driving,Analysis,Android,Fireworks Experience: years Vacancy: 1

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