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EDI Specialists, Inc.

Hybrid EDI Analyst at EDI Specialists, Inc.

EDI Specialists, Inc. Alameda, CA

Job Description

The EDI Analyst will be responsible for managing the EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the primary point of contact to work with customers and resolve EDI issues. Experience: Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner Act as liaison between teams such as IT, Logistics, Finance and Sales teams to resolve EDI issues Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance Work directly with customers to facilitate EDI onboarding, offboarding, and issue resolution Provide technical support and guidance to internal users and trading partners on EDI-related matters Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders Maintain and update EDI documentation, standards, and procedures Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry Adhere to the quality management system as well as domestic and global quality system regulations, standards, and procedures Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the company. Ensure other members of the department follow the QMS, regulations, standards, and procedures Perform other work-related duties as assigned Experience: 4+ years of EDI experience Experience with the GHX EDI platform highly desirable Experience with 800/900 EDI series transactions Ability to manage EDI projects and customers Experience in the healthcare/medical device industry dealing with hospital customers preferred Strong oral, written and interpersonal communication skills. Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously. #LI-hybrid

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