IAM Lead at Kanak Elite Services Inc

Job Title: IAM Lead (Operations/Support) Location: Juno Beach FL (Fully Onsite) Interview Process: 1 2 Rounds (1st Virtual 2nd In-Person) Local to FL Scale & Coverage Scale: Enterprise Windows Enterprise Linux hybrid AD/Azure AD SailPoint Identity Security Cloud One Identity Safeguard (including Safeguard for Sudo and Safeguard Authentication Services) SSO/MFA HRIS integrations (SAP SuccessFactors SAP Fieldglass) CyberArk PAM Coverage: 24x7 operations global user base regulated utility environment Essential Duties and Responsibilities 1. Service Ownership and Strategy Define IAM operations strategy service catalog SLAs/SLOs/SLIs and operational roadmaps Establish SRE practices for availability performance and resilience Maintain end-to-end service architecture and dependency maps 2. Operations and Service Delivery Lead operations for AD/Azure AD SailPoint ISC SSO/MFA PAM Linux/macOS integrations Manage L1/L2/L3 model on-call rotations runbooks KB articles self-service tools Drive monitoring alerting and proactive detection with SIEM/observability tools 3. Incident Problem & Change Management Serve as Major Incident Commander; reduce MTTR Lead problem management RCAs and post-incident reviews Govern changes through CAB/ECAB and release calendars 4. Platform Administration & Reliability Engineering Ensure health of SailPoint ISC Azure AD/AD One Identity Safeguard Oversee upgrades patching HA/DR backups and configuration baselines Manage API usage throttling and integration resiliency 5. Identity Lifecycle and Provisioning Operate joiner mover leaver processes via SAP SuccessFactors/Fieldglass Ensure accurate provisioning/deprovisioning across directories SaaS on-prem apps Govern AD group hygiene and automated role assignments 6. Privileged Access Management (PAM) Enforce vaulting rotation session recording JIT elevation via One Identity Safeguard Standardize sudoers policies and Safeguard Authentication Services Integrate PAM telemetry with SIEM; enforce least privilege 7. Security Risk & Compliance Maintain SOX NERC-CIP NIST controls; keep services audit-ready Support access certifications entitlement reviews SoD controls Partner with security and audit teams on assessments and remediation 8. Automation & Continuous Improvement Implement policy-as-code and configuration-as-code Automate monitoring provisioning workflows and evidence collection Lead automated deployments UAT frameworks and regression testing 9. Stakeholder Engagement & Communication Publish service health dashboards KPI reports and executive briefings Coordinate with Security HR IT Ops and application teams Manage service intake and communicate risks/trade-offs 10. Business Continuity & Resilience Maintain DR/MCBP plans and cyber recovery posture Conduct tabletop/failover exercises and close gaps Ensure privileged recovery capabilities are tested and documented Required Skills & Experience Bachelors in CS IS Cybersecurity or equivalent experience 8 years in IAM with 3 years leading operations/support teams Platforms: SailPoint ISC (or IdentityNow/IIQ) Azure AD/AD One Identity Safeguard SSO/MFA LDAP/Kerberos SAML/OIDC/OAuth2 SCIM PKI HRIS lifecycle integrations: SAP SuccessFactors SAP Fieldglass Systems: Windows Linux macOS identity integration ITIL/SRE: Major incident leadership SLAs/SLOs problem/change mgmt observability Automation: PowerShell Python APIs config-as-code CI/CD Compliance: SOX and NERC-CIP controls Strong executive and technical communication Preferred Qualifications Certifications: CISSP CISM ITIL v4 Entra/Azure Admin SailPoint One Identity Safeguard SAFe Cloud: AWS/Azure/GCP IAM secrets management conditional access Tools: SIEM/SOAR Splunk/Elastic Prometheus/Grafana/Datadog ServiceNow ITSM/CMDB Delivery: UAT/regression suites PI Planning Agile release trains Core Competencies Security-first mindset Strong ownership and calm incident leadership Metrics-focused and data-driven Collaborative diplomatic influential Work Conditions On-call rotation Off-hours maintenance as needed Occasional travel for teams vendors or audits Key Success Metrics Service availability/SLO performance Reduced MTTR and incident trends Change success rate Provisioning SLA compliance On-time certification completion Privileged account coverage and policy adherence Audit findings reduced/cleared Automation coverage and toil reduction Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Employment Type : Full Time Experience: years Vacancy: 1