ID & Access Management (Info. Tech. 2) at State of Ohio

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.The ideal candidate at minimum must have the following:OPTION 1:18 months experience in any combination of the following: Computers and/or telecommunications software and/or hardware applications support products projects or databases for small scale systems OR programs/pieces of larger systems.AND12 months of combined work experience as specified by the agency position description & job posting.Option 2:Completion of associate core program in Computer Science or Information SystemsAND12 months of combined work experience as specified by the agency position description & job posting.OrEquivalent of minimum class qualifications for employment noted above.Tips For Your ApplicationWhen completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohios OCSEA Pay Schedule Pay Range 32. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $30.55 per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.Pay Range 32Step 1Step 2Step 3Step 4Step 5Step 6Step 7Step 8Step 9Hourly$30.55$31.88$33.52$35.15$36.90$38.70$40.59$42.62$44.74Annual$63544$66310$69722$73112$76752$80496$84427$88650$93059Months of EmploymentAt Hire6 months18 months30 months42 months54 Months66 Months78 Months90 MonthsWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someones world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented diverse and dedicated employees.We get better at what we do every day.Office of Information ServicesThe Office of Information Services (OIS) works to support the business functions and the delivery of health human and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage.What Youll DoAs an Identity and Access Management Information Technologist 2 you will support all internal and external users including JFS users and County users. This position will act as a lead among a team of Information Technologists 1 by helping identify high priority or specialized service this role you will interact with a wide variety of customers departments and teams.Typical duties include but are not limited to:Assist users experience ID and Access problems and difficultiesIdentify issues and enter tickets to appropriate departments for resolutionIdentify potential fraud situationsTrack status of active issuesOrganize and prioritize tickets and ensure service level agreements are metCompile results summarize information and report to managementEnsure best practices are followed maintain proper documentationSchedule:Full-timeHours:Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.Travel:Occasional travel within the state of Ohio.PN(s): 209949At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:Medical CoverageFree Dental Vision and Basic Life Insurance premiums after completion of eligibility periodPaid time off including vacation personal sick leave and 11 paid holidays per yearChildbirth Adoption and Foster Care leaveEducation and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.ADA NoticeIf you require an accommodation based on a disability for any step of the selection process please contact Selection Priority NoticeCurrent employees of ODJFS in theOCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internalOCSEA applicant is not selected for this position.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.Sponsorship/H-1B informationThis positionis not eligible for sponsorship. Key Skills Active Directory,Identity & Access Management,LDAP,SAFe,Assistive Technologies,Authentication,Pediatrics Experience,NVDA,Sailpoint,SSH,SSO,Oracle Employment Type : Full-Time Experience: years Vacancy: 1