Image ReviewData Entry Clerk at AllianceOne

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance AllianceOne provides employees the opportunity to be part of a global leader in contact center management with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.Job Description:At AllianceOne we pride ourselves on living our corporate values of integrity respect professionalism innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.DATA ENTRY/IMAGE REVIEW CLERKPAY: $15.65/hourLOCATION: Orlando FL 32807HOURS: Monday- Friday 7:00 am- 3:00 pmBenefitsMedical Dental and Vision Benefits (Eligible for benefits on the first of the month following your hire date)401(k) with company match after 90 days of employmentLife Insurance Short Term Disability and Flexible Spending AccountGenerous Paid Vacation PackageKEY RESPONSIBILITIES:Identify and manually process Void/Correct Pay by Plate Notices (PBP) of toll violators.Meet all expected training expectations during the initial training period.Adhere to Image Review KPIs as required by management.Record and track incorrectly identified images from automated system and escalate to supervisor for review.Review and consistently process manual images in image review system of license plates.Maintain accountability for work and provide input and/or assistance in formulating new procedures and recommend changes to existing procedures as required.Identify problems with office equipment systems processes and general service issues and communicate or escalate these to the proper entity for resolution.Communicate regularly with other units to foster an effective team environment and ensure these areas are aware of issues that may impact their work.Other job-related duties as required.QUALIFICATIONSKnowledge and use of basic PC applications and the ability to learn new systems and processes quickly.Knowledge of business rules pertaining to violation and vehicle plates.Skill in communicating to persons representing varied educational levels and cultural backgrounds.Skill in exercising accuracy and thoroughness in monitoring ones own work to ensure quality.Skill in data entry typing speed of 35wpm to meet or exceed required data verification and processing accuracy and timeline metrics for image processing volume as required by management.Ability to work consistently and effectively within a deadline-oriented environment.Ability to manage a high level of confidentiality.Ability to work independently and proactively multi-task and prioritize responsibilities as well as utilize problem-solving techniques.Ability to establish and maintain effective working relationships with others.Computer knowledge/skillsGood typing/keyboarding skillsAbility and openness to work professionally with a diverse customer baseWorks well in team settingA criminal background check and drug test are requiredVehicle tag check will be done and any outstanding toll violations must be paid before your employment with us begins TECHNICAL SKILLS REQUIRED:Ability to type a minimum of 5000 Kph or higherBasic computer navigation skillsMust be skilled in the use of PC applications and possess the ability to perform data entry skills.Availability to work various shiftsProven oral & written communication skillsIf you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. AllianceOne is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation please email us at .QuestionsPlease review our privacy notice available at the following additional information on AllianceOne visit our website at Key Skills Databases,Computer Hardware,Typing,Microsoft Office,Data Entry,Computer Skills,Microsoft Word,Office Experience,10 Key Calculator,Microsoft Excel,Order Entry,Word Processing Employment Type : Full-Time Experience: years Vacancy: 1