Implementation Manager – Transport & Data Center Infrastructure at NextGen | GTA: A Kelly Telecom Company

Implementation Manager – Transport & Data Center InfrastructureLocation: New Albany, OH (100% Onsite)Contract: 6-Month Contract with Possible ExtensionWork Authorization: W2 Only – No C2C, No 1099About the RoleWe are seeking an experienced Implementation Manager with strong expertise in transport systems, fiber operations, cabling, and hyperscale data center infrastructure. This role supports onsite coordination, customer-facing communication, and oversight of technicians performing hands-on field work.Key ResponsibilitiesInterface directly with customers and manage incoming trouble ticketsOversee onsite technicians and ensure SLA complianceSupervise 3rd-party vendors and onsite project activitiesPerform fiber testing, certification, decommissioning, and QA/QC oversightCoordinate cable drops, pathways, and cross-connectsConduct daily site inspections for safety, performance, and cleanlinessEnsure OHS compliance and complete safety auditsPrepare risk assessments and monitor PPE requirementsProduce detailed reports, progress updates, and documentationEnsure alignment with project schedules, implementation guidelines, and Ericsson standardsTechnical Expertise RequiredTransport Systems: • DWDM, CWDM, mux/demux • Backbone transport, cross-connects • OTDR, loss measurements, polarity • Fiber certifying/testing/decommissioningCabling Knowledge: • SMF, MMF, OS2, OM3, OM4, ODF • Fiber drops, routing, cable pathways • QA/QC for cabling & transport environmentsData Center Infrastructure: • Hands-on field-level work (not just facilities ops) • Ability to guide technicians in a hyperscale environmentQualificationsMinimum 5+ years of hands-on data center or transport experience Minimum 2+ years of supervisory or lead experience Proven background in field operations, transport, or cabling environments Ability to lift 50 lbs, work at heights, and walk large data center campuses Strong judgment, communication skills, and customer-facing professionalism Ability to work independently with minimal guidanceWhat you didn’t know about us:Competitive salaryHealth, Dental and Vision BenefitsShort/Long Term Disability and Critical Care/Illness ProtectionLife Insurance and Retirement PlansEmployee Assistance ProgramWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.#JobsAtKellyTelecom