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Information System Specialist at Expeditors
Expeditors
Remote - Memphis, TN
Information Technology
Posted 0 days ago
Job Description
What does an Information System Specialist doSupport the local branch and potentially other districts within our region with software hardware systems servers helpdesk cybersecurity and so much more.IS Specialist Duties and ResponsibilitiesSupport the end users on incidents logged in our online ticket system or help with regional requestsSupport basic level Windows server and UnixTake care of hardware installation (PC Server Laptop Printer) IT budget Inventory and procurementSupport on network issues (LAN WAN Wi-Fi)Coach and train our end users on the usage of tools applications and basic knowledge of IT (self-service)Train branch management on system architecture data management retention and reporting and other available IT tools to improve processes productivity and customer serviceBasic Branch Technical Support such PC LAN Expeditors Software and systems administration & troubleshooting in addition to global regional and branch project implementationOn call for after-hours IS issues and prepared to travel and support other offices in the networkServer room maintenance and administration (including backups) Automation & Innovation (including PowerShell) Procurement Asset management and Inventory Audio/visual equipment maintenance and troubleshooting Telecom administration and maintenance Administration of Expeditors Proprietary ApplicationsAdministration of 3rd Party Systems Capacity utilization and planning Helpdesk administration Training Disaster recovery & high availability Cybersecurity Other duties as needed and assignedQualifications : A successful candidate will exhibit:Effective written and verbal communication skills in English Time management and task prioritization (including project work) Collaborative mindset Knowledge of latest technologies and industry trends Commitment to company policies and controls Customer service skills 24-hour availability for after-hour incidents & implementations A sense of urgency Desired Technical Experience:Windows PC troubleshooting maintenance and deployment Printers/copiers Networking fundamentals (LAN/WAN) Including warehouse RF setup and configuration Windows Server Administration (including AD and Group policies) Linux Server Administration (fundamentals) Virtualization Remote administration Mobile devices (iOS/Android) Cybersecurity Preferred Education and Experience:Preferred Bachelors Degree IT Certifications considered a plus: CompTIA Cisco Microsoft VMware Linux Preferred IT helpdesk background Additional Information : Expeditors offers excellent benefits:Paid Vacation Holiday Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusPlease note this opportunity does not sponsor work visas and has no relocation assistance.Remote Work : NoEmployment Type : Full-time Key Skills Computer Science,Active Directory,Clearance,Facility,HVAC,Linux,Project Management,Troubleshoot,Desktop,Control Systems,Management System,Setup,hardware,Data Analysis,Technical Support Experience: years Vacancy: 1
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