Information Technology Manager at Dixie Technical College

Summary:The Information Technology (IT) Manager will research order install maintain and support College computer systems; ensure College-wide IT systems function properly; and maintain proper security measures. The IT manager will work closely with the IT technicians to ensure that all customer requests are handled in a timely manner and report to the IT and Facilities Director.Dixie Tech is a public technical college located on a state-of-the-art campus in St. George Utah. The College has 30 Council on Occupational Education-accredited programs that offer certifications in high-demand high-pay professions.The position has a salary of between $95000 and $110000 per year depending on qualifications and experience. Applications will be accepted through January 5 2026. While we thank all applicants for applying only those being actively considered for employment will be contacted during the selection process.Benefits:Medical and dental coverage with the College paying most of the premiumsEmployer contributions to Health Savings Account ($1500 per year for single coverage $3000 for double coverage and $4500 for three or more) without a match requirementEmployer contributions to a 403(b) account amounting to 20.4% of the employees pay without a match requirement. Employees may make additional contributions.Salaried employees do not pay Social Security taxesEmployer-provided life insurance AD&D and LTD at no costPaid holidays as well as Christmas Fall Thanksgiving and Spring Break which follow the schedule of the local school district15 days of paid vacation per yearEssential Duties and Responsibilities:Ensure that students and staff are treated respectfully and equally without regard to their race color religion sex age (40 or over) national origin disability sexual orientation gender identity pregnancy childbirth or pregnancy-related condition. Report all violations immediately to HR or Student ServicesManage the Colleges overall technology infrastructure including local and wide area networks telecommunications systems servers data storage solutions firewalls software applications and related technologies.Manage the technical design evaluation recommendation and implementation of hardware software security tools licensing VMWare environments and service/support contracts in collaboration with the IT Director.Supervise guide and support campus IT employees in daily operations and professional development.Oversee the monitoring administration and maintenance of network and system security.Respond to technical assistance requests in person by phone and through electronic communication channels.Diagnose and resolve hardware and software issues efficiently and accurately.Install configure test maintain monitor and troubleshoot end-user workstations laptops networked peripherals and related hardware/software systems.Ensure proper cable management and organization of all computer and network cabling.Recommend schedule and perform hardware and peripheral equipment upgrades improvements and repairs.Research recommend and procure computer systems components and peripheral devices.Perform imaging configuration and deployment of workstations laptops and tablets.Assist in managing the IT ticketing system to track prioritize and document service requests and resolutions.Assist in the development maintenance and inventory of all IT assets including hardware installed software security incidents repair history and equipment deployment/retirement.Coordinate staffing schedules to ensure consistent IT support across campus during all operating hours including early morning and evening programs.Maintain accurate inventories of all IT assets including hardware installed software malware incidents repair history and installation/removal records.Remain flexible and available to support College IT needs during all operating hours including early mornings and evenings when necessary.Identify and perform preventive maintenance on all IT systems and equipment.Identify and resolve problems promptly and proactively.Ensure compliance with all Dixie Tech policies and procedures.Other duties as assigned.Requirements and Qualifications:Bachelors degree in Computer Science or equivalent combination of knowledge and experience5 8 years experience administering computer system infrastructureExcellent understanding of computer systems and network infrastructures.Network Certification or equivalentSecurity Certification or equivalentPreferred CompTIA A certificationProlonged periods sitting at a desk and working on a computer may be requiredStrong knowledge of Microsoft Office and Google Suite applicationsThe employee is occasionally required to sit stand reach lift bend kneel stoop climb push and pull items weighing 25 pounds or less. The position requires manual dexterity auditory and visual skills and the ability to follow written and oral instructions and procedures. The State of Utah is an equal-opportunity employer. Hiring is done without regard to race color religion national origin sex sexual orientation gender identity age or disability. Employees and potential employees are subject to a criminal background check and drug testing. This position is exempt under the Fair Standards Labor Act.Required Experience:Manager Key Skills Business Process,SQL,Active Directory,Information Technology,Database,Information Security,Infrastructure,ITIL,Project Management,Internet,ERP,Backup,Setup,hardware,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 95000 - 110000