Inspections Scheduler at Johnson Controls

Build your best future with the Johnson Controls teamAs a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!What we offerCompetitive salaryPaid vacation/holidays/sick time Comprehensive benefits package including 401K medical dental and vision care - Available day oneExtensive product and on the job/cross training opportunities with outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCompany vehicle (as applicable) Tools and Equipment to complete all jobsProviding Scheduling and management supportJCI Employee discount programs (The Loop by Perk Spot)Check us Out: A Day in the Life of the Building of the Future you will do The qualified candidate will be integral in the continued success and growth of the districts service department possess high energy level strong administrative skills with emphasis on organizational abilities interpersonal communications and customer service skills. Must have attention to detail and excellent communication skills are required. Candidate will perform a variety of customer service/dispatching and administrative duties required to receive screen record prioritize assign and close customer requests for technical service support and life safety systems inspections. Responsible for processing billing invoices.How you will do it Contact customer to communicate status changesProfessionally field customer complaints and attempt to resolve involving supervisor when necessaryValidate and perform invoicing transactions for service calls in Oracle based computer systems dailyWhat we look forRequired High School diploma or equivalent certification required2 years administrative experienceExperience in Fire and Security or other major industries a plusStrong PC literacy proficiency in Microsoft Outlook Word Excel or PowerPointExcellent verbal and written communication skillsA strong work ethic and ability to communicate effectively with upper managementAbility to navigate through matrix organization and multi-task problem-solve and adapt to change in a fast-paced dynamic environmentCustomer service mindset and high interpersonal savvy and approachableConsistent pleasant and professional demeanor toward all levels of team membersAbility to complete assigned tasks with a minimum of guidance and oversightAbility to prioritize multiple tasksMust be able pass a pre-employment background and drug-screeningPreferredScheduling experienceOther responsibilities could include:Coordinate schedules for service Inspection techniciansConfirm appointments by calling the customersProcess job closeoutsRun reports to review service technician activityMake sure that emergency issues are prioritized and handled on a timely mannerReturn customers callsOther duties as assigned which may include but are not limited to:Managing Inspection Sub Contractor Program (where applicable)Processing all Check Requests necessary for Inspection Dept.Process Inspection Reports and send or upload where necessary for jurisdiction complianceAssist with clerical and administrative duties including but not limited to ordering supplies filing faxing.Create file assign customer numbers distribution of paperworkOther duties as assignedHIRING HOURLY RANGE: (Hourly rate to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. For details please visit the Employee Benefits tab on our main careers page at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1