Instructional Designer and Documentation Specialist at Eagle Metal Products

As an Instructional Designer and Documentation Specialist at Eagle Metal, you will create engaging, evidence-based training materials and software documentation that reflect our brand and meet the needs of our learners. You will apply adult learning theory and performance data analysis to design effective instructional content and follow established company and team style guidelines to ensure consistency across all deliverables including training materials, software release notes, and supporting documentation.

Roles and Responsibilities

Author software release notes that clearly explain new features and updates

Maintain accurate, up-to-date software documentation

Collaborate with stakeholders and subject matter experts (SMEs) to analyze, plan, design, and implement training deliverables

Develop visual instructional supports and branded graphics using Canva

Produce branded instructional videos using Camtasia to support the communication of software features and updates

Apply Backward Design methodology to guide the development of all instructional content

Design and develop training materials that promote knowledge retention and practical application

Partner with SMEs and the LMS team to develop effective learner assessments

Write clear, concise instructional text and scripts aligned with defined course objectives

Requirements

3-5 years of experience in instructional design, curriculum development, or a closely related field

BA or BS in Education or related field

Demonstrated experience applying Backward Design methodology to instructional content

Proficiency in analyzing assessment data and using performance insights to evaluate and improve instructional effectiveness

Strong written and verbal communication skills, with the ability to collaborate across teams and with subject matter experts

Experience creating visual content and branded materials using Canva

Hands-on experience with at least one LMS platform

Proficiency in video editing using Camtasia

Comfortable working with a range of digital tools and technology platforms

Preferred Skills

Experience with Brightspot or a similar content management system (CMS)

Familiarity with Tovuti as an LMS platform

Experience with VYOND for video animation and interactive content creation

Familiarity with Jira or a similar project management tool for tracking and organizing work

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