Insurance Agent Trainee at TTEC

Your potential has a place here with TTEC. ’s award-winning employment experience. Are you ready to move beyond part-time work in retail, fast food, or customer service? TTEC’s award-winning pre-employment experience in Charlotte, NC, offers a pathway to a full-time, professional career as a Licensed Property and Casualty Insurance Agent. #experienceTTECBefore joining, the 8-week, self study program, candidates will complete assessments and other pre-qualifiers to ensure eligibility for this career upgrade. TTEC pays for your program, training, and licensing fees, so you can focus on building your future. At the end of the course and passing the state-required licensing exam, you’ll be prepared for a stable, high-demand industry with real growth opportunities.A Typical DayOnce you become a Licensed Insurance Agent, you’ll:Answer incoming communications from customersConduct research to resolve customer issuesUpsell products or services to existing customers as neededWhat You Bring to the RoleAptitude, self-discipline, and tenacity to learn and pass the state licensing examAt least 6 months of customer service or sales experienceIntegrity to follow guidelines on maintaining client privacyStrong customer service orientationHigh school diploma or equivalentStrong computer navigation skills and experienceWillingness to complete assessments and pre-qualifiers for program eligibilityWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesFREE licensing course and all state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employerOnce you are licensed, base pay of $21.50 per hour and performance-based bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesVisit https://www.ttecjobs.com/en/us-employee-benefits for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.