Insurance and Collections Specialist at Dental Excellence Group

Job DescriptionJob DescriptionDescription:Company Core Purpose, Core ValuesDental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice’s purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry. The practice has six core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.Mission of Insurance and Collections SpecialistThe Insurance and Collections Specialist’s direct support is the Director of Operations. The mission of this position is to assist patients and team in understanding and applying insurance benefits and help maintain a healthy company cash flow by collecting on current and past due accounts. Key AccountabilitiesSubmit and process timely insurance claimsPerform insurance benefit checks and document in patient files prior to patient appointmentsMonitor, follow up, and provide additional information for outstanding insurance claimsCollect on current and past due patient accountsUpdate patient records and communicate with business team on account statuses and concerns. Become well-educated and versed in insurance plans used most frequently by patients Assist with other miscellaneous administrative duties as assignedKey CompetenciesProfessional, with the ability to maintain composure when exposed to stressful situationsPrioritizes, organizes, and completes tasks in a timely and independent mannerStrong administrative skills, including computer, documentation, and math abilitiesDependable, specifically around attendance, accuracy, and follow-throughExceptional attention to detailHigh level of integrity and confidentialityCollaborative and strong communicator with all levels of management, staff, and patientsCoachable and resourceful with ability to seek out and apply best practices, resources, and continuing educationPositive attitude Requirements: