Customer Service Representative Personal Lines Insurance at Broadview Federal Credit Union

If you are ready to join a company that truly cares about its employees our members and our community then you have come to the right place!Overview of Your RoleThe Personal Lines Customer Service Representative identifies contacts and develops prospective insurance clients and oversees clients business in the personal lines of insurance following Broadview and NYS practices. The position is responsible for providing prompt accurate courteous service to customers producers and company personnel.Accountabilities and ResponsibilitiesGrowing and developing talents and insurance knowledge to highest level possible; providing with a positive attitude a high level of support in obtaining maintaining expanding and servicing personal accounts.Handle and process new and renewal personal lines business.Provide personal lines quotes.Meet sales and revenue objectives.Provide in-house customer service to clients as assigned and requested.Market new business determine premiums prepare and present proposals to clients and maintain underwriting and marketing information by carrier.Check new and renewal policies for accuracy in rating typing coverages signatures and input these transactions to generate billing invoices.Ensure that these items are delivered and/or mailed to client.Receive phone calls from clients and companies regarding insurance claims or administrative problems and comply with the request and/or refer to the company only when necessary.Report and follow up on overdue and suspense items.Be familiar with and follow agency E&O guidelines.Maintain electronic and/or paper files in an orderly up-to-date manner.Perform special projects at managements request.Other duties as neededCredentials Experience and SkillsHigh School or Graduate Equivalency Diploma is required.Knowledge of computer systems and operations is desirableGood listening skills and attention to detail are importantKnowledge of personal insurance and products is essentialMust be eligible for bonding Hold NY State Property and Casualty or Agents or Brokers license and any required continuing educationYour ability to be bonded is requiredStarting Compensation:$18.00 - $20.00/hr. plus a competitive benefits packageBilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.We are an equal opportunity employer. We do not discriminate on the basis of race creed color national origin religion sex age veteran status disability genetic information gender identity or any other protected class.Broadview FCU is committed to ensuring individuals with disabilities and/or those whohave special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process please contact us at Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 18 - 20