Insurance Program Delivery Specialist at Factory Mutual Insurance Company

Overview FM is a market leading property insurer of the worlds largest businesses providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research risk management advising risk transfer capabilities and superior financial strength. To do so we rely on a dynamic culturally diverse group of employees working in more than 100 countries in a variety of challenging roles.This position is responsible for leading and managing the execution of insurance product and service delivery projects overseeing timelines and deliverables coordinating efforts across extended team members and ensuring seamless high-quality client support throughout the project lifecycle.The Insurance Program Delivery Specialist handles small to mid-sized global accounts of moderate complexity requiring technical knowledge of systems and procedures under supervision.ResponsibilitiesCreates master insurance policies invoices and any required additional documents for their book of business in accordance withnegotiated terms and conditions territory requirements and companycompliance.Manages their accounts renewals by leading extended team members to ensure timely processing of underlyers and invoicing.Provides high quality customer service for internal and external client needs.Responsible for assisting with the collection review and processing of prospect/clientlocations and values in our corporate systems.Maintains client and broker contact information and document distributioninstructions.Follows corporate procedures guidelines and governance for processing ofinsurance deliverables.QualificationsEducation: High School or GED required. Prefer some college/university coursework.Experience: At least one year in an office environment preferably within an insurance finance or other regulatory environment. Combination of education and work experiencewill be considered.Skills:Proficiency in Microsoft Office especially ExcelStrong written and verbal communication skillsCollaborative team player with ability to work independentlyExperience in project coordination or management preferredAbility to lead through influence and build trust in a fast-paced operations environmentStrong math aptitude with strong analytical and problem-solving skills-solving skillsExcellent planning organization and prioritization abilitiesHigh attention to detail and accuracy including proofreadingSelf-motivated with solid time management skillsComfortable working under pressure and adapting to changeSkilled at managing multiple tasks simultaneouslyProficiency in English required multilingual skills a plus.FM is an Equal Opportunity Employer and is committed to attracting developing and retaining a diverse workforce.The final salary offer will vary based on geographic location individual education skills and experience. The position is eligible to participate in FMs comprehensive Total Rewards program that includes an incentive plan generous health and well-being programs a 401(k) and pension plan career development opportunities tuition reimbursement flexible work time off allowances and much more.Required Experience:IC Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Retail Sales,Business Management,Outside Sales,Telemarketing,Insurance Sales,Medicare,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1