Intake Coordinator at US Physical Therapy

Metro Physical & Aquatic Therapy has an immediate opening for a full-time Intake Coordinator. Under the supervision of the homecare management team he or she will demonstrate a strong commitment to improving the quality of life for individuals in need of long-term care. This involves leveraging exceptional communication skills and drawing on extensive experience in healthcare coordination. Days & Hours: Monday-Friday 8:30AM-5:00PM Essential Functions:  Answer a high volume of calls  Maintaining and providing excellent customer service at all times Processing all intakes including troubleshooting identifying and resolving problems as they arise.  Setting up new /returning patient cases in EMR which includes obtaining new demographic information and all existing insurance information. Ensuring that all patients benefits are verified in a timely manner. Receives and processes incoming faxes promptly ensuring timely communication and documentation. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtain Plans of Care updating the system accordingly. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe clean and organized environment by complying with all procedures rules and regulations. Answers calls from physicians hospitals and patients demonstrating exemplary customer service skills. Performs other duties and assignments as required to support clinic operations and patient care  Qualifications : Requirements: One (1) year of medical office experience preferred with familiarity in EMR systems as a plus. Strong communication skills with the ability to interact professionally and courteously with customers co-workers and management. Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Proficiency in Microsoft Office is required. One year of experience in a customer service-oriented role is strongly preferred. High school diploma or GED is required. Ability to successfully complete in-service training. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Additional Information : What We Offer!Competitive compensation package401(k) plan with company matching optionsGenerous Paid Time OffA rich benefits package including medical dental life and long-term disability insuranceNew Yorks 529 College Savings ProgramEmployee Perks: discounted rates for entertainment travel fitness insurance plans etc. through our partnership with Plum BenefitsFSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses travel to & from workCompany Events- Annual Family Field Day Leadership Retreats and Holiday Awards CelebrationAnd much more! Remote Work : NoEmployment Type : Full-time Key Skills Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation Experience: years Vacancy: 1