Intake Specialist (In-Office if Local / Remote if Non-Local) at UNITED WOUND HEALING PS

Job DescriptionJob DescriptionIntake Specialist(Puyallup, WA – In-Office if Local / Remote if Non-Local) Our mission to change wound care and improve the lives of others isn’t easy, but it’s worth it! One in ten residents in a skilled nursing facility will develop a skin condition requiring expert medical care. We believe that every person deserves the very best wound care. Building and leading wound care teams is how we do it! Our wound care providers bring education and encouragement to the people who take care of our patients 24/7. When they get better at their jobs, our patient’s wounds heal faster and that is our goal!***We are accepting applications for potential future opportunities and do not currently have an open position***Main Responsibilities (may include but are not limited to): This role is onsite for candidates within commuting distance of our Puyallup office and remote for those outside the local areaAudit patient intake packet and identify a new patient versus a readmitted patientCreate patient profile and ensure correct data entry of demographics Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COBNavigate multiple insurance payer sites to verify patient eligibilityMake outbound calls to insurance eligibility departmentsCollaborate with facility’s business office regarding insurance verification Verify possible Medicaid coverage for every registrationIdentify payers where prior authorization is needed and submit authorization request accordinglyCreate detailed documentation surrounding work performed on each individual accountPrioritize registration completion based on urgency and day of wound roundsRespond to intake inquires via email and/or phoneComplete accurate and timely data entry of the patient’s past medical history and allergies Ensure all patient visits are added on the providers daily census within EMR Prep new patient electronic chart for providersAnswer incoming business office phone lineOther duties as assigned Skills required to succeed: 1-2 years medical billing experience and working with insurance companies is requiredMust live in one of the following states: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA, IAAcute attention to detail with a strong, self-sufficient work ethicExcellent organization and use of time management skillsAbility to prioritize workload and have a strong sense of urgency when time sensitive situations ariseProficient with computers and navigating within multiple applicationsProficient in MS Office (specifically Teams, Outlook, Excel, and Word)Strong verbal and written communication, as well as customer service skills; must be able to listen and communicate effectively with leadership, providers, and co-workersKnowledge of applicable federal, state and local laws and regulations including the requirements of the HIPAA and OSHA regulations pertinent to medical practicesAbility to collaborate with other UWH team members electronically via email, messaging, and telephone conferencesGoal-oriented and a consistent performerMust be self-motivated, punctual, dependable, and able to work independentlyMust be trustworthy, honest and have a positive and professional attitudeLocation: In-office for local candidates (commuting distance of Puyallup, WA) - Remote option available for qualified candidates outside the areaCompensation: $19.00 - $23.00 hourly - DOE and locationThis position is classified as: Hourly, Non-Exempt; Full-Time employmentHours: Typical hours are Monday through Friday; 7:30am – 4:00pm PST, (occasional overtime depending on claim volume) Benefits:Associates working 20+hrs per week: Medical/Dental/Orthodontic/Vison/RX - 80% towards employee monthly premiums covered, HSA matching, dependent coverage available at employee’s expenseEmployer Sponsored Life, AD&D, and Disability Insurance Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, LifePaid Time Off: Accrual up to 132hrs (16.5 days) your first year of employment based on FTE status8 paid Holidays for full-time employees401(k) match on first 4%Core Values that promote work-life harmonyWork with amazing people who have created a culture where we recognize each other’s wins and don’t tolerate gossip or dramaWebsite: www.unitedwoundhealing.com *Do you want to grow personally and professionally by working with the best? We’d love to hear from you! Apply now: We are a drug-free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check. EEO.