Integrated Case Worker III at CalHR

Position InformationUnder general supervision provides expert advice to case carrying staff to assist in the provision of a variety of public assistance benefits and employment services; assists in the management of integrated cases; performs specialized caseload management and employment assignments requiring an advanced level of technical knowledge in public assistance and employment services programs; serves as lead worker and expert resource to other staff; may carry a limited caseload of the more difficult cases; and performs related duties as required.This is the lead and advanced working level in this series. Incumbents are expected to work independently and make decisions in accordance with established guidelines. Incumbents assist the unit supervisor in overseeing and guiding the work of unit staff. Incumbents perform a variety of eligibility employment services appraisal assessment plan development and specialized case management duties necessary to move clients from dependency to self-sufficiency within prescribed time limits. Incumbents serve as expert resource staff to assist management in developing implementing and applying policies procedures and methodologies related to employment services programs and assist with training of staff.The Integrated Case Worker series differs from the Eligibility Specialist series in that the Integrated Case Worker provides both determination of eligibility for public assistance and basic employability services. The Integrated Case Worker differs from the Employment & Training Worker series in that the latters primary focus is in providing the full scope of employability services to eligible applicants.Supervision Received and Exercised:Incumbents typically receive supervision from a Supervising Integrated Case Worker or a Human Services Supervisor I. Supervision may also be received from an Employment and Training Supervisor or a Social Worker Supervisor. An Integrated Case Worker III has no responsibility for supervising others but may provide lead direction to other Integrated Case Workers.Examples of DutiesDuties may include but are not limited to the following: Interviews advises and guides a diverse population of clients to ascertain employability isolate barriers to employment evaluate need for and authorize public assistance benefits and authorize ancillary benefits/services necessary to mitigate the impact of employment barriersConducts complete appraisal of case records to assess clients education work experience skills abilities and job interest and attempts to match them with available employment opportunitiesIdentifies and presents alternative solutions to client issues and problems such as transportation financial needs employee/employer relations and in setting prioritiesPerforms case studies to assess problems and develops appropriate types and methods of meeting client needs; participates in a multi-disciplinary team to develop an appropriate case treatment planProvides guidance to case-carrying staff in the development of individual employment plans and recommends appropriate referrals to employment training and social servicesMaintains liaison with other department staff to ensure prompt efficient provision of services or application of appropriate sanctionsLeads and coordinates the work of other staff and serves as expert resource in one or more areas to guide and assist other staff in public assistance and employment services activitiesInterprets and explains regulations rules and policies to clients; apprises clients of their rights responsibilities and eligibility for program participationMay conduct field visits to monitor and investigate client progress and compliance with their employment and diversion from problems that hinder employabilityFacilitates monitors and schedules Focus Groups for participants in Job Search and Work Experience SitesUses a computer to input client information through an automated systemOrganizes and manages client caseload taking required action within specific time limits established by regulation and local policyIdentifies clients who are not in compliance with employment plan and works with other staff to apply sanctions or to make other efforts to reconcile situationServes as liaison with other service providers including other public agencies and professional staffConsults with and coordinates case management with other staff and service providersMay consult with business non-profit organizations and public agencies to develop job opportunities including establishment of agreements and protocols for placement of clientsArranges for the administration and interpretation of vocational aptitude tests; researches labor market informationDevelops employment and training workshopsConsults with businesses service providers educational entities and other organizations to identify pre-employment knowledge skills and abilities necessary for effective transition to non-subsidized employmentEMPLOYMENT STANDARDSKnowledge of: Community resources providing social health nutrition housing employment training child care transportation and other necessary client servicesGeneral goals and purposes of public social services and public assistance programsIn-depth interactive interviewing and information gathering techniquesLaws rules and regulations governing public funded employment and training programsCustomary practices used in employment training and job placementHiring trends and practices in the private and public sectorGeneral theory and techniques in career planning vocational guidance programs and employment guidanceStandard office practices and procedures including filing and operation of standard and automated office equipment including basic computer applicationsRecord keeping principles and practicesTechniques for dealing with a variety of individuals from various socio-economic ethnic and cultural backgroundsAbility to: Read apply and explain complex regulations procedures and policies governing public assistance and employment services programsUnderstand and apply vocational guidance work-readiness appraisal employment plan and assessment theory and conceptsUnderstand and apply methods and procedures for mitigation/reduction of barriers to employmentMotivate clientsDraw logical conclusions and make appropriate recommendations independent judgments and decisions;Communicate clear and accurate information regarding clients both orally in writingOrganize and prioritize work assignmentsMaintain accurate and systematic recordsPrepare statistical and narrative reportsUse automated technology to maintain records and filesTrain and guide other staff in the more complex activitiesEstablish and maintain cooperative working relationships with fellow employees clients partners outside agencies and the general publicMinimum QualificationsPattern 1: One (1) year of full-time experience as an Integrated Case Worker IIORPattern 2: Six (6) months of full-time experience as an Integrated Case Worker II AND completion of 15 semester (22.5 quarter) units or 15 continuing education credits in behavioral science in sociology psychology counseling vocational guidance or any coursework related to the provision of employment services. This required coursework may be obtained through colleges universities university extension business school or employer provided career development training.Supplemental InformationExamination InformationTraining & Experience Examination Weighted 100%The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.If conditions warrant an Education and Experience examination may be conducted in lieu of the Training and Experience examination. Please review the Education and Experience examination information below:Education & Experience - Weighted 100%The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g. resumes transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the job. Special care should be taken in submitting a complete description of your education and experience relevant to the typical tasks scope and minimum qualifications stated on this bulletin. Supplemental information will be accepted but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. To obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.Eligible List InformationA departmental open eligible list will be established for the county of Lassen. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.Retest PeriodOnce you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.Special Testing ArrangementsSpecial testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at or upon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.Education DocumentsIf you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.General InformationThis position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.Equal Employment OpportunityThe Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.Additional InformationA valid drivers license may be required at the time of appointment and employees may also be required to drive their own car provide proof of car insurance and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Position may require pre-employment drug testing physical and fingerprinting for a background investigation.Government agencies accessing US government information which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.About Lassen CountyLassen County is abundantly rich in natural beauty and has a terrain that affords residents year-round recreational activities. The County has excellent air quality and its rural communities are ideal for raising families with a favorable cost of living and low rate of crime and traffic. Lassen County is an outdoor paradise where the beautiful Sierra Nevada and Cascade mountains meet the desert of the Great Basin. Because of the unique terrain theres something here for everyone. Elevations range from the high desert to alpine levels and the outdoor activities are among the best in the state from golf to horseback riding mountain biking running and hiking on the extensive trails. Key Skills Load & Unload,Shipping & Receiving,Mac Os,Forklift,Freight Experience,Lift Truck Experience,Basic Math,Tanker Experience,Warehouse Experience,Commercial Driving,Driving,Heavy Lifting Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 24 - 31