Internet Sales Coordinator at Hoselton Auto Mall

Hoselton Auto Mall is looking for a highly motivated professional and enthusiastic Internet Sales Coordinator to join our team!This is a great opportunity for those looking to get into the auto sales industry and to work with a great team that promotes work-life balance!Schedule:This is a FULL-TIME opportunity (5-day work week - 40 hours/week)Rotating shifts are: 8am-5pm 9am-6pm 10am-7pmRotating days off are: Fri OR Sat and every Sunday offPossibility to schedule around prior commitments with advancenoticeCompensation:Typical earning range is $45000 - $65000Hourly basepay plus monthly bonuses based on lead generation successThere is no cap on the potential for earned bonuses!What Does an Internet Sales Coordinator DoCommunicate with customers via phone and internet to generate appointments for customers interested in purchasing or leasing a vehicleProfessionally facilitate the processing of inbound sales callsComplete a daily work plan including follow up calls emails and customer satisfaction callsKeepup to date on current incentives specials promotions and product knowledge as necessaryMeet appointment setting goalsMaintainCustomer Relationship Management databaseAdhereto the National and State Do-Not-Call policies and proceduresRequirements:Call center with lead generation experience will be given preference but is not requiredMust be self-motivated and positive/enthusiastic; your success is directly tied to your effortsMust have exceptional verbal and written communication skillsAbility to multi-task prioritize learn quickly and work with technologyShould have basic computer knowledge/comfort with technologyBilingual (Spanish/English) is a huge plusbut not requiredMust be able to successfully pass a drug testWhy should you want to join our Client Care Center teamWe have a huge opportunity with 3 manufacturers plus a pre-owned storeDont worry if you dont have experience - if you are motivated and positive our team will help train and support you!Over 1500 opportunities each monthPromotes work-life balanceWell-structured organized and positive environmentSupportive team and managementOpportunity for growth within company including Team Lead role with departmentWhy Hoselton Auto Mall We offer......We have a great team and are growing!A fantastic work environment with state-of-the-art technology and TONS of opportunity for advancement!Generous Paid Time Off & Holidays!Medical insurance as low as$11/week dental as low as $4/week and vision as low as $1/week$500employer sponsored FSA benefit card401(k) retirement plan (withprofit sharing & employer match)Group Life & Disability InsurancesFREE Tickets to Amerks Red Wings & CMAC!Discounts on CARS Parts Service!See our Welcome to Our Family video here: Apply Now!POSITION SUMMARYThe Internet Sales Coordinator is responsible and accountable for producing committed scheduled appointments between customers and dealership managers/sales consultants to achieve departmental gross profit and performance standards through dedicated specialized telephone activity while enhancing C.S.I. and sales volumes.DUTIES AND RESPONSIBILITIESAnswer and address incoming customer inquiries via telephone online chat and emailSchedule sales appointmentsProfessionally facilitate the process of internet leads and inbound sales callsComplete daily work plan including but not limited to: Lease renewal follow up callsManifest listsCustomer satisfaction callsChat requestsUnderstand and communicate current incentives specials promotions and product knowledge as necessaryContact customers using management approved outbound phone scripts and customer contact lists Update/collect customers name multiple phone numbers and email address from all incoming calls and input/correct information into appropriate databasesMaintain Customer Relationship Management (CRM) databasePerform other duties and responsibilities as neededEXPECTATIONSDemonstrate a strong dedication to customer serviceAdhere to the National and State Do Not Call policies and proceduresAdhere to Company Policies and Procedures including the dress codePerform duties as workload necessitates Maintain a positive and respectful attitude Communicate regularly with supervisor about department issues verbally and/or in written formDemonstrate flexible and efficient time management and ability to prioritize workload Consistently report to work on time prepared to perform duties of the positionStrive for harmony and teamwork within the department and between other departmentsCommunicate verbally and non-verbally clearly concisely and with enthusiasm in all interactionsListen actively to understand others completelyGeneral housekeeping maintaining a clean and efficient work area free of debris and clutterREQUIRED COMPETENCIESStrong attention to detailOrganization and follow up skillsHigh motivation work ethic and enthusiasmProfessional appearance and attitude Must be at least 18 years of age and eligible to work in the U.S. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Stand walk sitUse hands to handle the phone computer mouse and keyboard etc. Bend stretch and reach with arms and legsClimb balance stoop kneel crouchTalk hear and smellLift and move up to 20 poundsVision requirements include closeness distance peripheral depth perception and the ability to focusUse physical and manual dexterityAbility to sit for a long period of time in an office chairUse computers and office equipment as part of their daily functionsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.May be exposed to moderate noise (i.e. office machines computer printers and light traffic)Hoselton Auto Mall is an equal opportunity employer.Required Experience:Intern Key Skills Sales Experience,Microsoft Office,Customer Service,Hotel Experience,Hospitality Experience,Basic Math,Microsoft Powerpoint,Salesforce,Filing,Project Management Software,Administrative Experience,Sales Support Employment Type : Intern Experience: years Vacancy: 1 Hourly Salary Salary: 45000 - 65000