IoT Operations SME at JLL

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward. IoT Operations SME (Subject Matter Expert)Job SummaryThe IoT Operations SME plays a crucial role in ensuring the efficient operation and maintenance of digital buildings platform software/hardware optimizing building performance energy efficiency and occupant comfort. The role takes a holistic view of the buildings IoT systems consisting of the technology infrastructure and building systems (HVAC Lighting FLS etc.) used by all departments in the day-to-day operations and service delivery. This leading role and overarching approach are to enhance the user experience increase operational efficiencies protect from cyber security breaches continually innovate and advance to ensure the portfolio of buildings is renowned for being the lead in Smart Buildings.The effective management of the IoT systems will be through policy governance and a clear pathway and reporting structure to demonstrate progress success and innovation.Essential functions include:Lead a program for digital buildings in a large portfolio from legacy non connected infrastructure to new generation cloud connected operationsDeliver the framework communications and processes for the program to connect site teams and stakeholders to achieve the set targetsPartner with client and operations teams to identify system improvement opportunities and lead the implementationManage and update asset inventory lists of Automation components ensuring that any changes are documented correctly and that systems are updated when changes take placeEffectively manage and regularly audit to record all owned assets of hardware software and associated LicensingSupport site critical MEP enhancement projects including hardware upgrade associated with BMS such as workstations and software upgrades including programming and configuring tools graphics and user interfacesSupport major equipment issues and failures by reviewing and supporting remediation actions e.g. whether to change out equipment or repair temporary repairs change controls if required.Review maintenance contracts with third party vendors and ensure their remit is defined adequately and deliverables are clear and appropriate. Assist to ensure best value for money is obtained in terms of minimizing external contract support and maximizing the use of internal resources (i.e. service partner BAS/BMS techs)Ensure any security updates / patching and configuration changes are implemented in an efficient manner and reported back where appropriate (e.g. in the case of cyber alert)Support software and configuration required for external systems interfaces such BMS software toolsSign off and hand over from hardware deployment to software integrationMapping building system points and data into the cloud systemExtension of building ontology (relational class subclass and property relationships) as neededCarry out training of staff ensure all procedures and instructions are carried out appropriately by doing regular management monitoringReview performance of the engineering operational systems (number of alarms per week outstanding work orders etc.)Key Competencies:The desired candidate will have knowledge and experience with IoT technologies. MS Windows Server and SQL server are also a plus.Understands the engineering design and operational aspects of the facilitys systems and equipment.Must be able to recognize IoT system shortcomings and respond to operational and emergency situations such as vulnerabilities patch and client driven tabletop exercises.Excellent written and communication skills are required.Candidates must have a flexible and creative work style with a goal of achieving excellence.Familiarity with smart buildings spaces: IoT devices transmission pipeline databases data transformation rudimentary software understanding.Good building domain expertise. Understand the IoT platform technology stack and how devices communicate to the cloud.Subject Matter expertise on the devices to integrate. Know how IoT devices work and represent data.Ability to identify data needs based on defined use caseFamiliarity with integrated facilities management operations.Experience conveying technical aspects to non-technical audiences.Qualifications:Bachelors degree from an accredited college or equivalent experience/combined education with 5 years or more of professional experience Building Automation Systems/IoT - PreferredMust have BMS or BAS experienceALC experience preferredLighting controls system experience (Lutron nLight Enlighted)IoT device management and experienceRCA experienceProgram ManagementKnowledge of relevant regulations and standards including data privacy and security regulations.Excellent communication skills and availability to talk to executive levels through to frontline teamsStrong PC literacy and proven ability to manage daily activities using various systems.Critical Competencies for SuccessAdherence to Key Performance IndicatorsImplementation of Best PracticesKEY STAKEHOLDERSClient Technical POCsEngineering ManagersSite OperationsVendorsAdditional Information:This position may require occasional travel to visit lab sites and attend industry conferences. IoT Operations SME (Subject Matter Expert) will report to Technical Services and will work closely with a team of BOS IoT Global Team engineers contractors and lab personnel.Estimated total compensation for this position: 120000..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .Client: Google - AMERJob Profile: P3If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.Estimated compensation for this position:120000..00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.Location:On-site Boulder CO Kirkland WA Los Angeles CA San Diego CAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayJLL Privacy NoticeJones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified. Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1