IT Communications Manager at InsideHigherEd

Job Title: IT Communications Manager Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 291793 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Job Summary Provides and oversees the communications for University Information Technology (UITS) division's projects and services. Engages in university-wide communications and social media groups to track evolving trends and adopt best practices. Plans, creates, and implements institution-wide communication campaigns as well as creates, edits, and disseminates written communications. Responsible for designing and developing print and digital materials via email, social media, campus webpages, digital signs, flyers, and/or posters. Supports and develops learning opportunities within UITS division for staff, engagement, recruitment and retention programs, initiatives, and processes.Responsibilities KEY RESPONSIBILITIES: 1. Manages all day-to-day activities for division communications 2. Drafts, edits, and disseminates written communications and designs print and digital materials for student, faculty and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters, and other media content as needed 3. Serves as a marketing spokesperson for the division at campus events 4. Supervises assigned staff and/or student workers 5. Maintains, develops, and communicates services and programs to relevant stakeholders, including students, faculty, and staff 6. Collects, analyzes, and reports data regarding the effectiveness of communication campaigns 7. Develops and proposes institution-wide communication campaigns, plans to ensure alignment with strategic goals and audience needs8. Collaborates with external university units on projects and services as needed 9. Organizes, coordinates, and manages department promotional presence at campus events 10. Designs and develops professional presentations for leadership 11. Selects user groups to evaluate and test new and current software and services 12. Supports innovation, engagement, recruitment, and retention strategies 13. Develops and supports division staff engagement and talent development 14. Measures effectiveness of communication strategies for IT servicesRequired Qualifications Educational RequirementsBachelor's from an accredited institution of higher education in related field.Required ExperienceFive (5) years of experience in marketing, communications, or related field to include at least three (3) years of management experience.Preferred Qualifications Additional Preferred QualificationsProficient with the Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and SparkPreferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldKnowledge, Skills, & Abilities ABILITIESAble to convey technical information to audiences with limited technical experience Able to learn new learning technology systems quickly Able to handle multiple tasks or projects at one time meeting assigned deadlines Able to prioritize schedules Able to engage in community outreach through organizations, conferences, and other events Able to speak and present professionally in a public forumKNOWLEDGEKnowledge and experience in project management Knowledge of communications processes and proceduresSKILLSExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark) Skills in digital and print design Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquetteUSG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected] Information This is a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeBackground Check Standard EnhancedEducationPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screeningresults which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf