IT Help Desk Internship at Nissha Medical Technologies

We are looking for an IT Help DeskInternfor Summer 2026!Please note this position is fully in-person in Buffalo NY and housing is not provided.Job SummaryInformation Technology (IT) Intern Job SummaryThe IT Intern will support our in-house IT department in providing technical assistance maintaining computer systems and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues assist with the implementation of new technologies and provide training and support to team members.Essential Job Functions1. Accurately diagnose and resolve technical issues.2. Effectively escalate issues to the appropriate resources when necessary.3. Clearly and thoroughly document requests for assistance in our ticket management system and track incidents through to resolution/escalation.4. Ability to prioritize work and exercise good judgement while managing multiple tasks.5. Effectively communicate internally with other members of the IT team and with end users6. Self-motivated and attentive to detail5.7. Install configure and troubleshoot computer systems hardware and software6.8. Follow established procedures and processes for computer maintenance7.9. Research and recommend solutions for technical problemsEducational Requirements In progress degree in Information Technology Computer Science or related fieldKnowledge Skills and Abilities Experience with Office 365 Software Windows 10 & 11 Operating systems. Basic troubleshooting skills with wireless and wired networks. Basic PC Hardware Troubleshooting skills (Dell Experience a Plus) Basic knowledge of PC Imaging and Software InstallationOther InformationParticipate in the reduction of risk and injury in the workplace by completing required job safety training identifying workplace risks. Compliance to Safety Standards and Policy: Immediately informing manager supervisor and/or Team Leader of unsafe conditions practices incidents and injuries.Pay Range:$16.00 - $22.00 per hourWhy Intern with Nissha Summer 2026Kickstart your career with the Pathfinder Internship Program at Nissha Medical Technologies in Buffalo NY! This hands-on opportunity is designed to provide students with real-world experience in a fast-paced innovative manufacturing environment. As a Pathfinder Intern youll gain valuable skills collaborate with industry professionals and make meaningful contributions to our mission of advancing medical technology. Plus youll have the unique chance to participate in the PowerUp Tech Program with TechBuffalo where youll enhance your technical expertise expand your professional network and prepare for a thriving career in tech-driven industries. Join us and take the first step toward a bright future!Required Experience:Intern Key Skills user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support Employment Type : Intern Experience: years Vacancy: 1 Hourly Salary Salary: 16 - 22