IT Helpdesk Support (On-Site) at Wilshire Law Firm

IT Helpdesk Support - Tier I (On-Site)Wilshire Law Firm is a distinguished award-winning legal practice with over 18 years of experience specializing in Personal Injury Employee Rights and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.You will work side by side on a team of dynamic collaborative and client-focused professionals who are committed to delivering on our founding core values: Excellence Teamwork and Integrity.The OpportunityThis award-winning rapidly growing law firm is seeking an enthusiastic highly motivated and driven Help Desk Specialist to support our IT Department. This role offers hands-on experience in a fast-paced professional services environment and the opportunity to grow within a collaborative IT team.Accountable forMonitor and promptly respond to incoming IT support ticketsProvide day-to-day technical support for computer systems and infrastructureSupport PCs printers and related hardware (monitors keyboards mice hard drives etc.)Set up and configure desktops laptops monitors and peripheral equipment for new and existing usersAssist with user onboarding and offboarding including system access and equipment setupInstall configure and upgrade PC software as neededMaintain accurate inventory of IT equipment software and user licensesCollaborate with IT team members to troubleshoot issues and implement effective solutionsEnsure systems remain operational and provide support during system outagesQualifications1-5 years experience inIT Helpdesk Support or a similar roleBachelors degree in IT Computer Science or a related fieldAbility to perform effectively in a fast-paced high-pressure environmentStrong attention to detail and organizational skillsTeam-oriented mindset with a positive professional attitudeEagerness to learn while also able to work independently when neededAbility to work on-site Monday through Friday in DTLACompensation$25- $40/hour depending on experienceBenefitsPaid time off and paid holidaysOpportunities for growth and advancementTeam outings and sponsored eventsEmployee referral bonus programsFirm-paid Medical HMO with affordable upgradesFirm-paid Life and AD&D insuranceLow-cost Dental and Vision plans401kFSA (Flexible Spending Account)EAP (Employee Assistance Program)Pet InsuranceStrive for Excellence. Fight for Justice. Foster Unity.Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.Join Wilshire Law FirmLos Angeles Irvine San Diego Oakland Sacramento Riverside Torrance Key Skills Baan,English Language,Ideas,Access,Games,Application Management Employment Type : Full Time Experience: years Vacancy: 1