IT Infrastructure Intern at ASSA ABLOY

Are you someone who enjoys solving technical problems and helping others Do you want the opportunity to gain hands-on IT experience in a fast-paced manufacturing environment Are you excited about supporting users learning world-class technologies and expanding your skills in real timeIf you answered yes then this position could be for you!Curries an ASSA ABLOY branded company is looking to add a Technical Support / IT Infrastructure Intern to the team! This is an on-site position located at our manufacturing facility in Mason City Iowa.We are growing and there has never been a more exciting time to join us!Come see who we are at: would you do as ourTechnical Support / IT Infrastructure InternYou will provide day-to-day technical support to end users across multiple locations troubleshooting hardware and software issues assisting with account and system access and learning how IT infrastructure operates inside a complex manufacturing this role youll also gain real-world experience with robotic automation enterprise-level networking and global IT collaboration. Youll receive hands-on mentorship from experienced infrastructure professionals while strengthening your skills in troubleshooting customer support and system administration.You would also:Support business system software and hardware including ERP/iSeries applications end-user devices and accounts/accessDiagnose and resolve hardware/software issues in person by phone or via remote toolsMaintain a customer-first mindset while keeping users updated on ticket progressProvide ad-hoc training to employees on proper hardware and software usageResearch end-user issues and recommend effective solutionsWork with IT team members to escalate issues when neededApply troubleshooting methodologies and document findingsEnsure compliance with federal/state regulations AADG policies and the ASSA ABLOY Code of ConductPerform other duties and special projects as assignedThe Skills and Experience you need:Currently pursuing or recently completed an associates degree in Computer Science Information Systems or related fieldMinimum 6 months of IT coursework or hands-on technical support experienceStrong customer service communication and interpersonal skillsWorking knowledge of Windows laptops/desktops printers scanners and mobile devicesFamiliarity with Windows operating systems Microsoft Office and productivity toolsAbility to prioritize tasks and work in a fast-paced environmentAnalytical mindset with strong problem-solving skillsExperience with Windows 10 Windows image deployment and SCCM is a plusWhat we offer!We believe in creating opportunities and providing benefits that empower you to grow thrive and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:Competitive SalaryPaid Vacation Sick Time and Paid Company HolidaysMedical Dental Vision Short and Long-term Disability Life and AD&D Insurance401(k) Program with company contributionsTuition Reimbursement Learning and Career Development opportunitiesOnsite Health ClinicFlexible Spending ProgramEmployee Assistance ProgramDiscount portalRecognition well-being and employee experience programs designed to support and celebrate you throughout your careerWe review applications regularly so dont wait!We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us.To make sure your personal data is safe we dont look at any applications sent by email or post.If you have any questions about the role or the process email Stephanie Mandato Senior Talent Acquisition Manager atLets create a safer and more open world - together!AADG Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran#LI-SM1#LI-OSAWe are the ASSA ABLOY GroupOur people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.Required Experience:Intern Key Skills Anti Money Laundering,Accounts Receivable,Javase,Bar Management,Analysis,Commercial Employment Type : Intern Experience: years Vacancy: 1