IT Manager at One80 Place

Full-timeDescriptionThe IT Manager is responsible for leading the Information Technology department and ensuring that all systems and infrastructure across One80 Places three campuses operate securely efficiently and effectively. This role plays a critical part in supporting a 24/7 service environment enhancing organizational performance and enabling staff to deliver high-quality services to clients.Exempt In-Person Work RequirementsQualifications: Bachelors degree in Information Technology Computer Science or related field required 35 years of experience in infrastructure support (networks servers desktops printers vendors databases phones security and help desk troubleshooting) Experience managing complex IT environments across multiple worksites Strong problem-solving and analytical skills Experience with project management and departmental budgeting Excellent communication and people skillsKey Responsibilities: Oversee IT operations under the direction of the Operations Director ensuring system reliability and efficiency in a 24/7 environment Continuously evaluate and improve organizational IT systems to enhance service quality and operational effectiveness Provide responsive customer-focused support to staff clients volunteers board members and vendors including individuals with limited technical skills Foster a collaborative and innovative departmental culture Manage installation configuration and maintenance of hardware software and network systems Oversee server and network infrastructure including backups and disaster recovery solutions Partner with long-term IT vendors to ensure infrastructure security integrity and availability Administer firewalls antivirus software system patches password protocols documentation and security audits Plan and execute IT projects including infrastructure expansion (e.g. new worksite at 573 Meeting Street in 2025) software upgrades and system improvements Maintain and evaluate vendor relationships to support organizational needs Assess emerging technologies and recommend adoption or upgrades Collaborate with leadership to develop IT policies and procedures aligned with best practices Develop and manage equipment inventory systems including rotation and replacement planning Provide staff training on IT best practices through individual and group sessions Pursue continuing education on-the-job to advance IT knowledge and skills Perform other duties as assignedReports to:Operations DirectorSalary Description65000Required Experience:Manager Key Skills Computer Hardware,IT Experience,IT Management,Network Installation,Vendor Management,Computer Networking,Microsoft Windows Server,Windows,IT Service Management,ITIL,SAN,Network Architecture Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 65000 - 68750