Senior Manager, Technology and Operations Integration at Chipotle Mexican Grill

CULTIVATE A BETTER WORLDFood served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.THE OPPORTUNITYAs the Senior Manager Technology and Operations Integration, you will be responsible for overseeing all operational aspects of digital and process innovation ensuring standardization of systems, tools and protocols across all restaurants enabling consistency at scale. Additionally, you will be accountable for ensuring flawless in-restaurant execution of our web/mobile ordering, delivery and catering platforms while streamlining back of house processes leveraging technology.LOCATIONThis position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.WHAT YOU’LL DOEstablish and oversee and/or manage development, testing and implementation of back of house continuous improvement road map and all digital related initiatives. Validate and enhance restaurant SOP's and established routines.Successfully manage complex projects and platforms requiring crossfunctional collaboration.Oversee and/or manage programs, report progress on project plans for implementation and improvement initiatives while coordinating dependencies across key stakeholders.Lead collaboration efforts with vendors to proactively seek out innovative solutions streamlining and optimizing back of house processes. Presents these solutions to appropriate cross-functional teams and leadership.Drive alignment and confidently present insights and recommendations to program teams, senior leadership and restaurant teams with clarity and ease.Attain qualitative and quantitative feedback throughout the test to hone operational processes & procedures.Provide actionable insights and innovative solutions that balance operational and business needs.Develop and coach direct report(s) into future leaders within the organization.May perform other duties as assigned.WHAT YOU’LL BRING TO THE TABLEBachelor's Degree (BA/BS) from 4-year college or university preferred.5-7 years of relevant work experience in Restaurant Operations.Experience managing vendor relationships within the restaurant or food service industry.Experience in project management preferred.WHO WE AREChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. There are nearly 3,500 Chipotle restaurants in the United States, Canada, the United Kingdom, France, Germany, and Kuwait and it is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 120,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .PAY TRANSPARENCYA reasonable estimate of the current base salary range for this position is $131,000-$183,500. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [email protected] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.