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State of Louisiana

IT Statewide Associate Engineer 4 at State of Louisiana

State of Louisiana Baton Rouge, LA

Job Description

About this Job The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center OperationsSection. This job title has an assigned pay grade of TS-313. Req.214756The Office of Technology Services aims to be a responsible partner in delivering innovative effective and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the States investment in technology by promoting smart decision-making solving problems intelligently increasing the rate of project success and fostering a skilled and professional staff.This is a high level technical support position requiring the ability to provide technical leadership in the implementation and management of Windows servers. The incumbent will possess advanced specialized skills in Windows server related products. The nature of the work is highly complex and requires a deep understanding of people processes and technology within the context of a large enterprise and government environment. The incumbent is required to have in-depth planning design and analysis skills. The incumbent may be required to coordinate and serve as liaison with multiple vendors for inhouse and outsourced Windows server related initiatives.The Division of Administration is the state governments management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:Overseeing the states capital construction programWorking to provide state and federal grants for community developmentDevelopment of the state budgetProviding technology servicesGiving agencies guidance in the state purchasing and contracting process as they seek goods and servicesAdministering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanesMinimum Qualifications Four years of experience in information technology; ORSix years of full-time work experience in any field plus two years of experience in information technology; ORAn associates degree in information technology plus two years of experience in information technology; ORA bachelors degree plus two years of experience in information technology; ORA bachelors degree with twenty-four semester hours in an information technology computer science engineering mathematics or business analytics field plus one year of experience in information technology; ORA masters degree plus one year of experience in information technology.EXPERIENCE SUBSTITUTION:Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.NOTE:A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion provided the appointment is made from a Certificate of Eligibles.Job Specification The official job specifications for this role as defined by the State Civil Service can be found here.Job Duties and Other Information Job Duties:Assumes lead responsibility for the day-to-day administration and maintenance of Windows servers for multiple state agencies that are supported by the Division of Administrations Technical Support staff.Coordinates the installation maintenance and modification of vendor-supplied software for Windows server and related products which is critical to business functions and may require after-hours scheduling due to extensive availability requirements.Recommends and implements standards policies and procedures related to Windows servers for an enterprise server environment.Consults regularly with vendors concerning software and /or hardware problems resolutions and system performance.Advises and consults with end-users administrators technical support personnel and consultants designing and providing documentation instruction problem analysis and education pertaining to specific and highly complex areas of software performance.Assists in the consolidation of all Windows server environments within the scope of the State IT consolidation effort. Provides problem analysis and specialized technical expertise to end-users administrators technical support personnel and management consultants. Mentors lower level team members. Facilitates knowledge transfer and training.Identifies and analyzes current and future needs and requirements in the area of Windows servers for the Division of Administration and other departments that are supported by OTS Windows Servers staff. Reviews software products and interfaces with vendors as needed. Monitors and updates procedures documentation and change management logs in accordance with OTS guidelines.Provides problem determination for incident reports by the user community for the various departments pertaining to Windows servers. This includes hardware and software problems in the Windows server environment and/or related systems. Follows up with users when necessary.Advises and consults with management at multiple State agencies on acquisitions capacity planning problem diagnosis technology advancements and trends.Studies and reviews technical documents literature and trade publications in the field of Information Technology and management.Performs all other tasks special projects analysis studies and plans as directed.Position-Specific Details:Appointment Type:This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. Career Progression: This position does not participate in a Career Progression Group.Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities. How To Apply:No Civil Service test scoreis required in order to be considered for this vacancy.To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions demotions details reassignments and transfers. Also prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal governments E-Verify system.Applicants qualifying based on college training or receipt of a bachelors degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.For further information about thisposting please contact:Erica R. GayHR SpecialistDivision of Administration/Office of Human ResourcesEmail:Required Experience:IC Key Skills Dhcp,Active Directory,VMware,Computer Networking,PowerShell,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Azure,Operating Systems,Dns Employment Type : Unclear Experience: years Vacancy: 1 Monthly Salary Salary: 4458 - 8027

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