IT Support 14481 at RightTalents LLC

Title: IT Support Client: Not Specified Location: Menands NY Duration: 30 Months Work Hours: 40 Hours/Week Job Description: Provide Level 2 IT support and helpdesk services including handling customer calls resolving application-related issues enforcing security compliance policies documenting procedures delivering user training troubleshooting access and hardware issues and supporting physical IT setup including cable management and equipment handling. Mandatory Skills: Helpdesk and Level 2 application support Security compliance review and enforcement Documentation and training material development User access hardware and application troubleshooting Physical IT support (lifting equipment cabling) Ticketing systems (ITSM Redmine or equivalent) Desirable Skills: Experience in employee IT training delivery Strong customer service and communication skills Key Skills Baan,English Language,Ideas,Access,Games,Application Management Employment Type : Full Time Experience: years Vacancy: 1